Product Manager, Digital Operations — Pet Care Impact

Mars Veterinary Health, Inc; United States; On-site; USD 144,000 - 225,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Parental Leave

Life Insurance

Disability Insurance

Commuter Benefits

Education allowance

Job summary

Mars Veterinary Health, Inc is seeking a Product Manager for Digital Operations in Los Angeles. You will own the product vision, roadmap, and lifecycle from concept to launch, collaborating with engineering, data, and operations to deliver scalable, high-impact digital products.

The role emphasizes strong SDLC understanding, cloud basics, and observability tooling, with a focus on customer value and operational excellence.

Qualifications

• Bachelor's degree in CS, IT, business or related field.
• 8+ years in product/program/technical operations.
• Strong understanding of SDLC, CI/CD, and cloud infra (AWS/Azure/GCP).
• Experience using and configuring monitoring/observability tools like Datadog, Splunk, New Relic.
• Excellent collaboration and project management skills.

Responsibilities

• Own product vision, strategy, roadmap, and lifecycle from concept through launch and optimization.
• Drive business outcomes by identifying opportunities, prioritizing investments, and delivering valuable products.
• Lead product discovery, delivery, and lifecycle management.
• Prioritize features and investments based on customer, business, and technical needs.
• Evaluate build-versus-buy decisions including third-party platforms and integrations.
• Partner with cross-functional teams to deliver scalable, high-impact products.
• Measure product success and drive continuous improvement via data and feedback.
• Communicate strategy, priorities, and outcomes to stakeholders and leadership.

Skills

Product management

Program management

Technical operations

SDLC

CI/CD pipelines

Cloud infrastructure

Collaboration

Project management

Education

Bachelor's degree in CS/IT/Business

Tools

Datadog

Splunk

New Relic

Job description

Mars Veterinary Health, Inc is seeking a Product Manager for Digital Operations in Los Angeles. You will own the product vision, roadmap, and lifecycle from concept to launch, collaborating with engineering, data, and operations to deliver scalable, high-impact digital products.

The role emphasizes strong SDLC understanding, cloud basics, and observability tooling, with a focus on customer value and operational excellence.