Product Manager – Dashboard & Enterprise Platforms (Remote)

Marqeta, Inc.; United States; Remote; USD 96,000 - 120,000; Full time

Benefits offered by this job

Multiple health insurance options

Flexible time off

Equity in a publicly-traded company

Employee Stock Purchase Program

Remote work stipend

Job summary

Marqeta is seeking a Product Manager for the Dashboard & Enterprise Operational Platforms to shape the strategy and evolution of systems powering financial operations at scale. You will own the core customer and partner-facing dashboard, enabling card programs, transaction investigation, disputes handling, and performance monitoring.

You will collaborate with Engineering, Design, Risk, Compliance, CX, and Data teams to translate operational pain points into scalable, secure product solutions,

Qualifications

• 3-5+ years of product management experience.
• Experience building tools for operations teams (support, risk, disputes, program management).
• Experience with operational dashboards, case management systems, or support tooling.
• Experience with disputes, fraud, or compliance-related workflows.
• Familiarity with enterprise platforms such as Salesforce, Zendesk, or ServiceNow.
• Ability to define strategy, prioritize roadmaps, and drive execution.
• Experience working closely with Engineering and Design on complex systems.

Responsibilities

• Support the roadmap for the Marqeta Dashboard and enterprise operational platforms.
• Contribute to tools that streamline workflows across card and account management, transaction investigation, disputes and servicing, and operational controls.
• Develop dashboards and reporting that provide operational visibility.
• Design systems that support secure, compliant financial operations (identity, permissions, governance).
• Integrate with enterprise systems (CRM, case management, support tooling, data platforms).
• Identify opportunities for AI-assisted workflows to improve efficiency.
• Partner with Engineering and Design to ship intuitive, workflow-driven experiences.
• Translate operational pain points into scalable product solutions.

Skills

Product management

Stakeholder management

Roadmap prioritization

Cross-functional collaboration

Communication

Strategic thinking

Operate across stakeholders

Tools

Salesforce

Zendesk

ServiceNow

CRM systems

Case management

Job description

Marqeta is seeking a Product Manager for the Dashboard & Enterprise Operational Platforms to shape the strategy and evolution of systems powering financial operations at scale. You will own the core customer and partner-facing dashboard, enabling card programs, transaction investigation, disputes handling, and performance monitoring.

You will collaborate with Engineering, Design, Risk, Compliance, CX, and Data teams to translate operational pain points into scalable, secure product solutions,