Product Manager, Consumer Health Experience

General Medicine; San Francisco (CA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

General Medicine is hiring a Product Manager, Consumer to own core patient-facing experiences—from onboarding and search to booking, pricing, and visit follow-up. You’ll define strategy, craft intuitive journeys, and ship polished features that scale across virtual and in-person care, prescriptions, labs, and imaging.

You’ll work with engineers and designers to make healthcare simple, trustworthy, and delightful.

Qualifications

• 3–5 years of product management experience on consumer-facing web products.
• Experience owning a roadmap and driving measurable outcomes.
• Strong analytical foundation with KPI definition and data-driven decision making.
• Proven track record of improving core metrics such as conversion, engagement, and retention.

Responsibilities

• Own and evolve a consumer product roadmap aligned to company goals.
• Define, prioritize, and ship 0→1 features improving user experience and business outcomes.
• Identify opportunities across onboarding, conversion, booking, and retention.
• Partner with engineering and stakeholders to scope, sequence, and execute initiatives efficiently.
• Design and run experiments to validate hypotheses and improve key metrics.
• Analyze product performance and user behavior to inform prioritization and iteration.

Skills

Product management

Roadmap ownership

Analytics

KPIs

Experimentation

Job description

General Medicine is hiring a Product Manager, Consumer to own core patient-facing experiences—from onboarding and search to booking, pricing, and visit follow-up. You’ll define strategy, craft intuitive journeys, and ship polished features that scale across virtual and in-person care, prescriptions, labs, and imaging.

You’ll work with engineers and designers to make healthcare simple, trustworthy, and delightful.