Senior Product Manager, Patient Experience & Engagement

Advance Venture Partners, LLC.; San Francisco (CA); Hybrid; USD 160,000 - 200,000; Full time

Job summary

Midi Health in the San Francisco Bay Area seeks a Senior Product Manager, Patient Experience to own the digital patient journey from onboarding to follow-up and long-term care. You will set the roadmap and collaborate with Clinical Operations, Lifecycle Marketing, Data, Engineering and Design to ship trusted, empathetic experiences that measurably improve engagement and retention.

This role emphasizes data-driven experimentation, patient-centered design, and a focus on patient lifetime value,

Qualifications

• 5+ years in product management with 3+ years in consumer-facing digital products.
• Experience driving engagement or retention metrics and hypothesis-driven work.

Responsibilities

• Own the Patient Experience Roadmap and define vision for web experiences across care journey.
• Identify touchpoints beyond visits to extend care and improve engagement.
• Analyze patient journeys, run experiments, and ship improvements to build trust.
• Lead cross-functional efforts with Clinical Operations, Lifecycle Marketing, Data, Engineering and Design.

Skills

Consumer product experience

Experimentation

Data fluency

Patient-centered design

Onboarding & lifecycle focus

Cross-functional leadership

Job description

Midi Health in the San Francisco Bay Area seeks a Senior Product Manager, Patient Experience to own the digital patient journey from onboarding to follow-up and long-term care. You will set the roadmap and collaborate with Clinical Operations, Lifecycle Marketing, Data, Engineering and Design to ship trusted, empathetic experiences that measurably improve engagement and retention.

This role emphasizes data-driven experimentation, patient-centered design, and a focus on patient lifetime value,