Product Manager, Commerce Platform & Channels

Warner Music Group; New York (NY); On-site; USD 80,000 - 95,000; Full time

Job summary

Warner Music Group in New York is seeking a Product Manager to guide the strategy, roadmap, and execution for our third-party commerce channels, extending our Shopify storefronts and catalogs to reach fans across platforms.

You will work closely with ecommerce operations, merchandising, marketing, analytics, and external partners to define requirements, success metrics, and to drive delivery from discovery through launch and ongoing optimization.

Qualifications

• 2-3 years of Product Management experience in ecommerce.
• Experience supporting products or integrations that drive online commerce.
• Experience with Shopify or similar ecommerce platforms.
• Understanding of catalogs, inventory, order management, and integrations.
• Strong cross-functional collaboration and communication.

Responsibilities

• Own product strategy and roadmap for third-party channels.
• Evaluate and implement Shopify apps and integrations.
• Define requirements and success metrics from discovery through launch.
• Collaborate with internal teams and external partners.
• Stay informed on evolving commerce trends and AI shopping.

Skills

Product management

Ecommerce

Cross-functional collaboration

Data-driven decisions

Communication skills

Education

Bachelor's degree preferred

Tools

Shopify

Job description

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

A little bit about our team: WMX, Warner Music Group’s culture-driving media, creative content, and artist services’ division, sets a new standard for artists, advertisers, and fans through world class experiences, award-winning creative content, and industry leading audience insights. At WMX (Warner Music Experience) we’re building the music industry’s most dynamic artist and fan-centric organization, creating fans and influencing culture through engaging content and best-in-class experiences. We partner with acclaimed brands and emerging artists to create innovative, authentic, world-class consumer experiences. Ecommerce and Commerce Channels has grown to be a thriving business for artists and brands. Our team partners with artists, labels and executives to develop engaging artist stores, social activations, sales channel extensions and memorable customer experiences. We develop best in class tools and processes to help internal teams efficiently deliver products and services to fans around the world.

Your role:

We’re looking for a Product Manager to support development of the business strategy, roadmap, and execution for Warner Music's third-party commerce channels as an extension of our current eCommerce network of Shopify stores. This role will help expand how fans discover and purchase artist products beyond our standard storefronts by enabling scalable commerce experiences across social platforms, third-party marketplaces, emerging AI-powered shopping experiences, and future sales channels. Working closely with ecommerce operations, merchandising, marketing, analytics, label / artist teams and external platform partners, you’ll support opportunities to increase reach, improve operational efficiency, and drive incremental revenue through innovative commerce capabilities.

Here you’ll get to:

• Own the product strategy and roadmap for third-party commerce channels that extend our Shopify storefronts, catalogs and customer reach
• Support the evaluation and implementation of new Shopify apps, platform capabilities, and third-party sales channel integrations that improve the fan experience and business performance
• Define requirements, and success metrics; support product delivery from discovery through launch and continuous optimization
• Partner with internal stakeholders and external technology providers to successfully launch and optimize new commerce capabilities
• Stay informed on emerging commerce trends, including AI-powered shopping, agentic commerce and new digital sales channels and share ideas that enhance the fan experience and support business growth
• Educate stakeholders on current and developing capabilities and establish best practices for re-use of mature capabilities across our roster of artists and stores

About you:

• 2-3 years of Product Management experience, with a background in eCommerce or digital commerce
• Experience supporting products or integrations that drive online commerce, marketplaces, social commerce or digital sales channels
• Experience working with Shopify or similar eCommerce platforms
• Understanding of product catalogs, inventory, order management and third-party integrations
• Proven ability to work cross-functionally with development, design, operations, marketing and external partners
• Excellent written and verbal communication skills with stakeholders at all levels

We’d love it if you also had:

• Comfortable using data to prioritize product decisions and measure business impact
• Experience owning a product area with measurable revenue, conversion, or customer growth goals
• Bachelor’s Degree preferred

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships.

#LI-Onsite Salary Range: $80,000 to $95,000 Annually Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Warner Music Group is an Equal Opportunity Employer.

Links to relevant documents:

• 2026 Benefits At A Glance final.pdf
• EVerify Participation Poster.pdf
• Right To Work .pdf

Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business. It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and fellow employees at every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA.

Consider a career at WMG and be a part of one of the biggest forces in music today.