Manager, Merchandise Production

Warner Music Group; Los Angeles (CA); On-site; USD 70,000 - 72,000; Full time

Job summary

Warner Music Group is seeking a procurement professional to support merchandise production, vendors, and pacing of orders for a roster of artists. This fast-paced role requires coordinating with product managers, tour managers, and internal teams to ensure timely delivery and accurate invoicing.

You will create purchase orders, manage production schedules, review shipping plans, and maintain vendor relationships while mentoring coordinators.

Qualifications

• 3 years of Procurement/Purchasing and/or Project management experience.
• Excellent organizational, time management and attention to detail.
• Customer focused and results driven; strong communication skills.

Responsibilities

• Support Merchandise Production team and internal customers (PMs, Creative, Tour managers, eComm, warehouse, accounting).
• Prioritize and delegate incoming orders and create purchase orders with vendors.
• Manage production schedule, shipping plans, and packing/tracking across stakeholders.
• Host weekly meetings with stakeholders and vendors; communicate schedules to warehouse and managers.
• Oversee product returns, reconcile monthly invoices, and maintain vendor relationships.

Skills

Procurement

Project management

Organization

Communication

Vendor relations

Education

College degree preferred

Tools

Microsoft Office

Job description

About Warner Music Group

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans.

Core Values

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

WMX is Warner Music Group’s merchandise and e-commerce services division, focused on helping artists connect with fans through merchandise, physical music, touring, VIP ticketing, retail, licensing and direct-to-consumer experiences.

We work at the intersection of creativity and commerce, partnering with artists, managers, and label teams to build thoughtful, high-quality products and experiences that fans care about, and marketing them to drive revenue and add value to our clients business. From artist stores and limited-edition vinyl to tour merchandise and global retail programs, we treat merch and physical products as meaningful extensions of an artist’s creative vision. WMX combines the global scale of Warner Music Group with an entrepreneurial, hands-on approach. We value collaboration, ownership, and curiosity, and we’re building a forward-thinking team that’s excited to evolve how artists reach and engage their audiences.

Your role

Day to day purchasing various merchandise, working closely with vendors to manufacture, ship and deliver. Constant monitoring of multiple orders simultaneously. Collaborates with team members and communicates relevant information to leadership and delegates priorities to coordinators. Drives for Success: Proactively takes concrete actions to complete tasks. Go the “extra mile” and overcome obstacles to improve outputs. This is a fast paced, high volume position that requires multi-tasking, resourcefulness & problem solving. Supporting artists, merchandise managers, product development and other internal customers to purchase, manage production and deliver merchandise for a vast roster of artists.

Here you’ll get to:

• Support Merchandise Production team and a variety of internal customers (Product Managers, Creative, Tour managers, eComm, warehouse, accounting, etc)
• Prioritize and delegate incoming orders
• Create purchase orders and work closely with vendors to insure successful delivery
• Manage production schedule
• Review and approve shipping plans
• Manage packing and tracking to insure all stakeholders receive records in a timely manner
• Host weekly meetings w/stakeholders and vendors to review work in progress
• Communicate shipment schedule to warehouse, tour managers and others daily
• Oversee product returns
• Monitor monthly invoice report to insure timely reconciliation
• Source, develop and maintain vendor relationships among an array of suppliers
• Maintain vendor report card and create semi annual report
• Train and mentor procurement Coordinators
• Product Sourcing and development with our overseas vendors.

About you

• You have 3 years of Procurement/Purchasing and/or Project management experience
• You have excellent organizational, time management and attention to detail skills
• You are customer focused and results driven
• You enjoy training, managing and supporting team members
• You enjoy a fast paced environment, can prioritize and provide swift direction to solve problems
• You have strong communication skills (both verbal & written)
• You have Microsoft Office experience (Word, Excel, PowerPoint) and willing to learn new software and work flow systems

We’d love it if you also had

• College Degree preferred
• Music merchandise, Retail Purchasing, Tour and/or eCommerce experience a plus
• Apparel print and/or manufacturing experience
• Product development system and/or Order management system experience

And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands. Together, we are Warner Music Group: Independent Minds. Major Sound.

#LI-Onsite Salary Range: $70,304 to $72,000 Annually Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships.

Warner Music Group is an Equal Opportunity Employer.

Links to relevant documents

• 2026 Benefits At A Glance final.pdf
• EVerify Participation Poster.pdf
• Right To Work .pdf

Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business. It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and fellow employees at every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA. Consider a career at WMG and be a part of one of the biggest forces in music today.