Product Manager - Bending

Bystronic Laser AG; Hoffman Estates (IL); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

PTO

Benefits: Medical, Dental, Vision, STD

Life Insurance

401k

Job summary

Bystronic is seeking a Product Manager to guide a product from concept to launch and beyond. You will bridge sales, applications, and engineering, ensuring the best product, price, and support for customers.

The role emphasizes coaching the sales team, driving market launches, and collecting customer feedback to shape future growth. The ideal candidate has a strong technical background, excellent communication, and the ability to work with cross-functional teams across a multinational

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Minimum of three years in learning and development or related technical environment.
• Strong engineering, marketing, or business background.

Responsibilities

• Provide sales team with technical support and guidance during the sales process.
• Lead the solution project process ensuring stakeholders are informed for a smooth installation.
• Bridge communication between market and internal technical teams for product applications.
• Contribute to product strategy, pricing insights, promotions, and campaigns.
• Manage the market launch for the machine and ensure knowledge transfer across service, application, and sales teams.
• Collect and report structured customer feedback to identify trends and improvements.

Skills

Cross-functional collaboration

Strong communication

Coaching & training

ROI reporting

Travel readiness

Education

Bachelor’s degree or equivalent

Job description

Who we are. What we do.We are Bystronic – a global technology company passionate about shaping the future of industrial manufacturing. We want to work with people who support us in creating new possibilities for connected sustainable production worldwide.As a leading partner for solutions for sheet metal and material processing, we combine laser cutting technology, press brakes, automation, and software with innovative laser applications for new materials and processes.What you will be doingThe Product Manager is responsible for guiding the development and success of a product from conception to launch and beyond. They act as a bridge between various stakeholders. They work closely with the factory to guarantee the best product, service, price and support to our customers.Sales Support and Training :Serve as the main point of contact for the sales team during the sales process, providing the needed technical support, recommend sales strategies and support closing deals.Coach and teach the sales team to ensure they have the required knowledge to work independently while still providing guidance during difficult situations.Solution Project Process :Ensure that all the required steps in the sales process are completed, and stakeholders (local and global) are informed to guarantee a smooth and successful installationProduct Application Support :Bridge communication between the market (sales and customer) and the internal technical stakeholders to ensure the applications team has all the necessary information based on the customer’s requirementsProvides coaching and training to the Application Engineer on how to explain and sell a feature or machine to a customerAbility to demonstrate what differentiates Bystronic in the market while confidently communicating these points, and offering guidance that improves their technical accuracy, sales effectiveness, and customer engagementProduct Strategy :Ability to contribute and strategize the market position of the machine, offer insights on pricing, suggest promotions, marketing campaigns and other strategies that can improve sales.Product Market Launch :Manage the overall machine market launch, ensuring that service, application, and sales team have the proper knowledge to support the customers, and that Bystronic is equipped with the right parts, tools and training to support the product after the salesLead the collection, organization, and reporting of customer feedback. This includes driving benchmark activities, preparing market studies, and gathering structured input from customers to identify trends, opportunities, and areas for improvement.Your education & experienceBachelor’s degree preffered or equivalent work related experinceMinimum of three (3) years of experience in learning and development role, ideally in highly technical environmentStrong engineering, marketing, or business backgroundWhat you need to succeedExceptional written, verbal, and interpersonal communication skillsAbility to effectively work with cross-functional teams across the organizationAbility to communicate complex technical concepts in a clear and accessible manner, making it easier for diverse audiences to understand, still having strong foundation in technical knowledge and vocabulary that allow to articulate intricate ideas effectively while ensuring clarity and engagementAbility to develop and execute a strategic plan for the product's development and growth, considering market trends, competition, and company objectivesDedicated to prioritizing the customer, advocating for their needs, and collecting customer feedback throughout the product development lifecycleSkill in coaching and training sales representatives to improve their selling techniques, product knowledge, and customer relationship management skillsCapacity to generate ROI, reports and customer documentation to justify their investment on a productExperience in a fast-paced, multinational company, ideally within a Service & Sales organizationAbility to travel regularly, minimum 75%What’s in it for youPTOBenefits (Medical, Dental, Vision, STD LTD)Life InsurancePaid Holidays401kPeople power our purposeImagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting industrial manufacturing and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose. As much as we are in a technology business, human beings drive real change.