A manufacturing solutions provider is seeking an Application Engineer located in Hoffman Estates, Illinois. This role involves demonstrating advanced machinery capabilities to potential customers, offering technical support, and ensuring successful customer interactions. Candidates should have at least a 2-year degree in engineering technology and up to two years of relevant experience. The benefits include paid time off, life insurance, and a 401k plan with a company match.
Qualifications
Two (2) years’ experience in an applications role, technical sales role, or as a Field Service Engineer.
Ability to lift up to 70 lbs and travel up to 25%.
Clean and valid driver’s license.
Responsibilities
Demonstrate Bystronic machines to prospective customers.
Provide functional and technical support.
Host customer visits and perform software demonstrations.
Analyze customers’ machine and tooling requirements.
Support the Sales Team with applications.
Skills
Excellent communication skills
Knowledge of trigonometry and metallurgy
Experience in hydraulics, pneumatics, electronics
CNC programming
Knowledge of metal applications operations
Education
Two (2) year degree or higher in Engineering or Mechanical Engineering Technology
Tools
Microsoft Word
PowerPoint
Excel
CAD software
Job description
The Application Engineer demonstrates Bystronic machines and their capabilities to prospective customers.
What you will be doing:
Applications Engineers take pride in their job and are given the freedom to provide functional and technical support.
With input from our Sales Engineers, we demonstrate our machines’ functions and capabilities.
You will be able to perform time studies, prepare for shows (on and off site), and demonstrate all Bystronic Machines.
Your goal is to operate machinery and maintain the General Fabrication area.
Key tasks and Responsibilities:
Host customer visits and work directly with customers regarding applications, technology and product details.
Perform cutting and software demonstrations for potential customers.
Instruct on metal applications, machine operations and laser/mechanical safety.
Analyze customers’ machine and tooling requirements and instruct on BySoft software.
Provide test cuts and time studies for potential customers.
Provide technical support via phone assistance.
Support the Sales Team with strategic and key applications (on and off site).
Instruct on machine maintenance procedures.
Design in‑house software support.
Fabricate demonstration parts to show the Bystronic capabilities.
Maintain demo area and equipment.
Key Skillset:
Have or be able to obtain a passport; up to 25% travel; be able to lift up to 70 lbs.
Have and maintain a clean and valid driver’s licence and be able to rent a car.
Excellent communication skills, oral and written, with strong attention to detail.
Working knowledge of Microsoft Word, PowerPoint & Excel.
Knowledge of trigonometry and metallurgy.
Experience in hydraulics, pneumatics, electronics and blueprint reading.
CNC programming, CAD software, robotic programming and Ladder Logic a plus.
Working knowledge of metal applications operations.
Your education & experience:
Two (2) year degree or higher preferred in Engineering or Mechanical Engineering Technology.
Minimum two (2) years’ experience in an apps role, technical sales role, or as a Field Service Engineer.