Product Manager

Endex; New York (NY); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health & Dental Insurance

Monthly Wellness Stipend

401K Matching

Job summary

Endex in New York City is seeking a Product Manager to turn customer work into product decisions for AI agents. You will own an assigned product area from discovery through delivery, collaborating with users, design, and engineering to prioritize problems and ship capabilities that teams rely on.

The role emphasizes hands-on product judgment, clear communication, and the ability to balance customer needs with technical feasibility in a fast-paced, in-person environment across multiple cities.

Qualifications

• Product experience shipping software and explaining decisions behind it.
• Ability to distinguish underlying needs from requested features.
• Fluency with engineering trade-offs and constraints.
• Clear writing to communicate problems and decisions to the team.
• Hands-on ability to prototype ideas and evaluate AI workflows.

Responsibilities

• Own an assigned product area from discovery through delivery and iteration.
• Collaborate with users, design, and engineering to prioritize problems and ship capabilities.
• Define and ship capabilities that improve customer workflows.

Skills

Product Experience

Customer Judgment

Technical Fluency

Clear Writing

Hands-On Product Judgment

Job description

Who We Are

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.

About the Role

Location: New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles
Commitment: 5 Days In-Person

We're looking for someone who can turn a deep understanding of customer work into product decisions that make Endex more useful.

As a Product Manager at Endex, you'll own an assigned product area from discovery through delivery and iteration. You'll work directly with users, design and engineering to prioritize problems and ship capabilities people rely on.

Your Key Responsibilities

• Understand Customer Work: Observe how users complete demanding tasks and separate the underlying need from a requested feature.

• Set the Product Direction: Prioritize workflows and capabilities with clear trade-offs, success measures and a feasible scope.

• Shape the Solution: Work with design and engineering on a clear, feasible scope.

• Measure Agent Quality: Work with engineering on evaluations for correctness, task completion, latency and user trust, then use the results to guide iteration.

• Connect the Team: Keep customer-facing teams informed about capabilities and decisions.

What We're Looking For

• Product Experience: You've helped ship software and can explain the decisions behind it.

• Customer Judgment: You distinguish an underlying need from a requested feature.

• Technical Fluency: You reason about engineering constraints and implementation trade-offs.

• Clear Writing: You make problems and decisions understandable to the team.

• Hands-On Product Judgment: You can prototype an idea, evaluate an AI workflow and explain why one problem deserves attention before another.

Nice to Have

• Experience with enterprise AI products

• Experience with productivity or financial workflows

• Experience with AI agents, product experimentation or evaluation-driven development

Full-Time Benefits

• Health & Dental Insurance

• Monthly Wellness Stipend

• 401K Matching