Business Systems Analyst

Endex; New York (NY); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401K Matching

Monthly Wellness Stipend

Job summary

Endex is seeking a Business Systems Analyst to translate operational needs into system requirements and practical improvements. You’ll collaborate across teams on data quality, workflow configuration, and integrations between internal tools, enabling reliable, scalable processes.

Location includes New York City (Primary) with in-person commitment 5 days/week and additional offices in Denver, Chicago, APAC, London, San Francisco, Austin, and Los Angeles.

Qualifications

• Configured or analyzed business applications and workflows.
• Understands the operational need behind a requested feature.
• Able to trace inconsistencies to their source.
• Tests changes and maintains a clear decision record.
• Can translate ambiguous requests into clear specifications and diagnose data-flow issues.

Responsibilities

• Translate Business Needs: Gather requirements, map processes and define acceptance criteria before changing a shared system.
• Improve System Configuration: Work with platform owners on data models, workflow automation and reliable integrations across business tools.
• Connect Data: Work with technical owners on reliable integrations and consistent records.
• Protect Data Quality: Trace inconsistent records to the process or integration that created them and fix the underlying cause.
• Own Change Readiness: Coordinate user acceptance testing, documentation and rollout so a system change improves the way teams work.

Skills

Systems Experience

Process Judgment

Data Discipline

Careful Execution

Systems Judgment

Tools

SQL

API Integrations

Job description

Who We Are

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.

About the Role

Location: New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles
Commitment: 5 Days In-Person

We're looking for someone who can make the systems behind Endex work together reliably.

As a Business Systems Analyst at Endex, you'll translate operational needs into system requirements and practical improvements. You'll work across teams on data quality, workflow configuration and integrations between internal tools.

Your Key Responsibilities

• Translate Business Needs: Gather requirements, map processes and define acceptance criteria before changing a shared system.

• Improve System Configuration: Work with platform owners on data models, workflow automation and reliable integrations across business tools.

• Connect Data: Work with technical owners on reliable integrations and consistent records.

• Protect Data Quality: Trace inconsistent records to the process or integration that created them and fix the underlying cause.

• Own Change Readiness: Coordinate user acceptance testing, documentation and rollout so a system change improves the way teams work.

What We're Looking For

• Systems Experience: You've configured or analyzed business applications and workflows.

• Process Judgment: You understand the operational need behind a requested feature.

• Data Discipline: You can trace an inconsistency to its source.

• Careful Execution: You test changes and maintain a clear decision record.

• Systems Judgment: You can turn an ambiguous request into a clear specification, diagnose data-flow issues and explain the downstream effects of a change.

Nice to Have

• CRM or recruiting systems experience

• SQL, API or integration experience

• Experience with CRM administration, API integrations, SQL or business-process automation

Full-Time Benefits

• Health & Dental Insurance

• Monthly Wellness Stipend

• 401K Matching