Deployment Strategist

Minority Professional Network, Inc.; Los Angeles (CA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health & Dental Insurance

Monthly Wellness Stipend

401K Matching

Job summary

Endex is seeking a Deployment Strategist to design and manage customer deployments across industries. You will own rollout plans, define success criteria, coordinate with IT, engineers, and customer teams, and ensure a smooth go-live.

This role emphasizes problem solving, business sense, and technical judgment to translate ambiguous goals into scoped deployments. You will shape product roadmap and turn customer insights into actionable requirements.

Qualifications

• Experience identifying high-impact workflows and translating them into deployment plans.
• Ability to connect business outcomes to technical delivery and milestones.
• Proven judgment for scoping deployments and coordinating cross-functional teams.
• Comfort challenging assumptions with users and executives to ensure alignment.
• Experience deploying AI-enabled products or consulting on deployment projects.

Responsibilities

• Scope the right workflows by collaborating with sponsors to select use cases with measurable outcomes.
• Prioritize use cases balancing impact, feasibility and time to value.
• Define launch readiness with acceptance criteria, owners, and user testing milestones.
• Run the rollout coordinating business users, IT, FDEs and customer success.
• Convey recurring needs to inform Endex roadmap and product improvements.

Skills

Problem-Solving

Business Acumen

Technical Judgment

Customer Trust

Deployment Strategy

Consulting experience

AI deployment experience

Workflow knowledge

Job description

Who We Are

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.

About the Role

Location: New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles
Commitment: 5 Days In-Person

We're looking for someone who can identify where Endex will matter most inside a customer and design a deployment around that opportunity.

As a Deployment Strategist at Endex, you'll own the business rollout plan: workflow discovery, success criteria, customer coordination and go-live readiness. You'll keep implementation milestones moving and partner with FDEs on custom integrations before handing the ongoing relationship to customer success.

Your Key Responsibilities

• Scope the Right Workflows: Work with users and sponsors to choose use cases with a clear business outcome and a feasible path to production.

• Prioritize Use Cases: Balance customer impact, feasibility and time to value.

• Define Launch Readiness: Agree acceptance criteria, owners, user testing and the milestones needed for a dependable go-live.

• Run the Rollout: Coordinate business users, IT, FDEs and customer success across implementation, change management and the ongoing-account handoff.

• Bring Learning to Product: Explain the recurring needs that should shape Endex's roadmap.

What We're Looking For

• Problem-Solving Experience: You've worked through ambiguous customer or operational problems.

• Business Acumen: You can connect a workflow to the decisions and outcomes it supports.

• Technical Judgment: You understand enough of the product to scope a feasible deployment.

• Customer Trust: You can challenge assumptions constructively with users and executives.

• Deployment Judgment: You can turn an ambiguous customer goal into a scoped implementation, manage dependencies and keep business and technical stakeholders aligned.

Nice to Have

• Consulting or forward deployment experience

• Experience deploying AI products

• Deep knowledge of a professional workflow

Full-Time Benefits

• Health & Dental Insurance

• Monthly Wellness Stipend

• 401K Matching