Product Manager

Cloud and Things; New York (NY); Hybrid; USD 124,000 - 158,000; Full time

Job summary

Cloud and Things in NYC is seeking a Product Manager to translate the Integrated Eligibility System vision into actionable plans, define the roadmap, prioritize the backlog, and guide development from concept to launch. This role partners with stakeholders, Scrum teams, and delivery teams to deliver user-centered solutions that align business goals with technology.

The ideal candidate has extensive experience in agile product management, complex systems, and cross-functional leadership, with a

Qualifications

• 10+ years of experience with Agile development processes (Scrum or Kanban).
• 10+ years of product management experience with integrated or complex systems, including health and human services programs.
• 7+ years leading complex projects, including 2+ years in a Specialist leadership role.
• 7+ years of backlog management experience.
• 7+ years building technical products from ideation through launch.
• 7+ years of multi-project delivery and meeting deadlines.
• 7+ years using Jira, Confluence, or similar project management software.

Responsibilities

• Define and maintain the product vision and roadmap aligned with business goals and user needs.
• Create, prioritize, and manage the product backlog to deliver high-value features first.
• Write clear user stories, acceptance criteria, and product requirements for the development team.
• Act as primary liaison between the development team and stakeholders to ensure transparency.
• Lead sprint planning in partnership with the Scrum Master and team to deliver features.
• Advocate for end users and ensure a strong user-centric design.
• Monitor performance post-launch and drive iterative improvements based on feedback.
• Perform other duties as assigned.

Skills

Agile methodologies

Product management

Complex projects leadership

Backlog management

Product development lifecycle

Multi-project delivery

Tools

Jira

Confluence

Job description

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.

*This is an exempt position. Salary commensurate with experience*

Job Title

Product Manager

Location

NYC, NY (Hybrid)

Duration

31 Months (with potential for extension)

Start Date

estimated - 10/8

W2 Hourly Rate

$90-$115/hour

Application Deadline

9/4

Overview

We are seeking a Product Manager who will support our NYC client. This role will translate the Integrated Eligibility System (IES) vision into actionable product plans by defining the roadmap, prioritizing the backlog, and guiding product development from concept through launch while aligning business goals, user needs, and technology. The Product Manager will partner closely with stakeholders, Scrum teams, and development teams to deliver user-centered solutions and continuously improve product value based on performance and feedback.

Duties

• Collaborate with stakeholders to define and maintain the product vision and roadmap, ensuring alignment with business goals and user needs.
• Create, prioritize, and manage the product backlog so the highest-value features are developed first.
• Write clear and actionable user stories, acceptance criteria, and product requirements to guide the development team.
• Serve as the primary point of contact between the development team and stakeholders, maintaining transparency and alignment throughout the product lifecycle.
• Lead sprint planning sessions in partnership with the Scrum Master and development team to support timely feature delivery.
• Advocate for the end user and promote user-centric design to ensure products deliver an effective user experience.
• Monitor product performance after launch, gather user feedback, and drive iterative improvements to product value and effectiveness.
• Perform other duties as assigned.

Mandatory Qualifications

• 10+ years of experience working with Agile development processes and methodologies such as Scrum or Kanban.
• 10+ years of product management experience with integrated or complex systems, including at least 1 year supporting health and human services and Integrated Eligibility System programs such as PA, TA, SNAP, HEAP, Fair Hearings, or Child Support.
• 7+ years of experience working on complex projects, including 2+ years in a leadership role as a Specialist.
• 7+ years of experience managing and prioritizing product backlogs.
• 7+ years of experience building technical products from ideation through launch.
• 7+ years of experience managing multiple projects simultaneously and meeting deadlines.
• 7+ years of experience using Jira, Confluence, or similar project management software.

What We Offer

• Opportunities to lead impactful transformations in the public sector infrastructure.
• Engagement with high-profile government initiatives, supporting meaningful change.
• Professional development through exposure to innovative Agile practices and leadership collaboration.
• A collaborative environment that values ownership, initiative, and continuous learning.

Ready to make a difference?

We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

AI-Assisted Resume Evaluation Notice

Cloud and Things – Talent Management

Notice to Candidates

Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used

• Analyzing resumes against job requirements
• Supporting our recruiters in candidate data evaluation
• Ensuring consistent review standards across all applications
• Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy

Cloud and Things Data Handling

• Your information is processed securely and used exclusively for recruitment purposes
• Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
• You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: [e-mail]
• All personal information is handled confidentially in accordance with our privacy policy

AI Tool Data Processing

• AI processing data is retained for a maximum of 90 days, after which it is deleted
• All data sent to AI tools is encrypted in transit and at rest
• AI tools comply with applicable privacy laws including GDPR and CCPA
• Personal data is anonymized or minimized wherever possible during AI processing

Your Participation

By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.