Product Manager

Cloud & Things Inc; New York (NY); Hybrid; USD 124,000 - 158,000; Full time

Benefits offered by this job

Public sector impact

Professional development

Collaborative environment

Leadership opportunities

Job summary

Cloud and Things seeks a Product Manager to translate the Integrated Eligibility System vision into actionable plans, define the roadmap, prioritize the backlog, and guide product development from concept through launch while aligning business goals, user needs, and technology.

The Product Manager will partner closely with stakeholders, Scrum teams, and development teams to deliver user-centered solutions and continuously improve product value based on performance and feedback.

Qualifications

• 10+ years in Agile environments (Scrum/Kanban).
• 10+ years in product management of complex/integrated systems, health and human services domain preferred.
• 7+ years on large-scale projects with leadership experience as Specialist.
• 7+ years backlog management and cross-team coordination.

Responsibilities

• Define product vision, roadmap, and align with business goals and user needs.
• Create and manage backlog; prioritize high-value features first.
• Write user stories, acceptance criteria, and product requirements.
• Lead sprint planning and maintain transparency with stakeholders.
• Promote user-centric design and monitor post-launch performance for improvements.

Skills

Agile

Scrum

Kanban

Backlog management

User stories

Stakeholder collaboration

Sprint planning

User-centered design

Performance feedback

Multi-project leadership

Tools

Jira

Confluence

Job description

Back Product Manager
Other Area(s) New York , New York W-2 hourly Aug 25, 2026
*This is an exempt position. Salary commensurate with experience*
Job Title: Product Manager
Location: NYC, NY (Hybrid)
Duration:31 Months (with potential for extension)
Start Date: estimated - 10/8
W2 Hourly Rate: $90-$115/hour
Application Deadline: 9/4
Overview: We are seeking a Product Manager who will support our NYC client. This role will translate the Integrated Eligibility System (IES) vision into actionable product plans by defining the roadmap, prioritizing the backlog, and guiding product development from concept through launch while aligning business goals, user needs, and technology. The Product Manager will partner closely with stakeholders, Scrum teams, and development teams to deliver user-centered solutions and continuously improve product value based on performance and feedback.

Duties:

• Collaborate with stakeholders to define and maintain the product vision and roadmap, ensuring alignment with business goals and user needs.
• Create, prioritize, and manage the product backlog so the highest-value features are developed first.
• Write clear and actionable user stories, acceptance criteria, and product requirements to guide the development team.
• Serve as the primary point of contact between the development team and stakeholders, maintaining transparency and alignment throughout the product lifecycle.
• Lead sprint planning sessions in partnership with the Scrum Master and development team to support timely feature delivery.
• Advocate for the end user and promote user-centric design to ensure products deliver an effective user experience.
• Monitor product performance after launch, gather user feedback, and drive iterative improvements to product value and effectiveness.
• Perform other duties as assigned.

Mandatory Qualifications:

• 10+ years of experience working with Agile development processes and methodologies such as Scrum or Kanban.
• 10+ years of product management experience with integrated or complex systems, including at least 1 year supporting health and human services and Integrated Eligibility System programs such as PA, TA, SNAP, HEAP, Fair Hearings, or Child Support.
• 7+ years of experience working on complex projects, including 2+ years in a leadership role as a Specialist.
• 7+ years of experience managing and prioritizing product backlogs.
• 7+ years of experience building technical products from ideation through launch.
• 7+ years of experience managing multiple projects simultaneously and meeting deadlines.
• 7+ years of experience using Jira, Confluence, or similar project management software.

What We Offer:

• Opportunities to lead impactful transformations in the public sector infrastructure.
• Engagement with high-profile government initiatives, supporting meaningful change.
• Professional development through exposure to innovative Agile practices and leadership collaboration.
• A collaborative environment that values ownership, initiative, and continuous learning.

Ready to make a difference?

We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

AI-Assisted Resume Evaluation Notice

Cloud and Things – Talent Management

Notice to Candidates

Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used

• Analyzing resumes against job requirements
• Supporting our recruiters in candidate data evaluation
• Ensuring consistent review standards across all applications
• Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy

Cloud and Things Data Handling:

• Your information is processed securely and used exclusively for recruitment purposes
• Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
• You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: [e-mail]
• All personal information is handled confidentially in accordance with our privacy policy

AI Tool Data Processing:

• AI processing data is retained for a maximum of 90 days, after which it is deleted
• All data sent to AI tools is encrypted in transit and at rest
• AI tools comply with applicable privacy laws including GDPR and CCPA
• Personal data is anonymized or minimized wherever possible during AI processing

Your Participation

By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.