Business Analyst Level II

Cloud and Things; City of Albany (NY); Hybrid; USD 76,000 - 90,000; Full time

Benefits offered by this job

Impactful transformations

Public-sector work

Agile practices

Collaborative environment

Job summary

Cloud and Things seeks a Business Analyst Level II to support the NYS Integrated Eligibility System (IES) program in Albany, NY. The role focuses on analyzing legacy mainframe systems and documenting future-state requirements to modernize health and human services applications, coordinating with state/local stakeholders to align technical solutions with program needs.

The position is exempt and salary is commensurate with experience, offering a hybrid work arrangement in Albany and a 28-month

Qualifications

• 4+ years of experience as a Business Analyst (Level II).
• 4+ years of experience with SNAP, HEAP, and PA eligibility, enrollment, and fiscal processing, plus case management for Foster Care, Adoption, and Adult Protective Services.
• 4+ years of experience supporting mainframe modernization and system transformations with state/local impact on health and human services workers and clients.
• 4+ years of experience documenting business and system rules for future-state systems focused on SNAP/HEAP/PA and fiscal processing.

Responsibilities

• Identify and document future-state system requirements and designs using IES-prescribed BA methodologies and tools.
• Analyze legacy mainframe systems and document existing functionality, business rules, and dependencies.
• Facilitate requirements discussions with state agencies, local district SMEs, end users, and executive stakeholders.
• Develop BA deliverables to ensure system planning, design, and delivery align with business needs.
• Coordinate with project teams to meet timelines and priorities.
• Participate in troubleshooting technical issues affecting program delivery.
• Perform other duties as assigned.

Skills

Business Analysis

Mainframe modernization

Public sector knowledge

Job description

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.

This is an exempt position. Salary commensurate with experience.

Job Title

Business Analyst Level II

Location

Albany, NY (Hybrid)

Duration

28 Months (with potential for extension)

W2 Hourly Rate

$55-$65/hour

Application Deadline

November 11, 2026

Overview

We are seeking a Business Analyst Level II who will support our NYS client on the Integrated Eligibility System (IES) program. The consultant will analyze legacy mainframe systems and document future-state requirements to support modernization of health and human services applications. This role will collaborate with state and local stakeholders to align technical solutions with program needs.

Duties

• Identify and document future-state system requirements and designs using IES-prescribed business analysis methodologies and tools.
• Analyze legacy mainframe systems and document existing system functionality, business rules, and dependencies.
• Facilitate requirements discussions with state agencies, local district subject matter experts, end users, and executive stakeholders.
• Develop business analysis deliverables to ensure system planning, design, and delivery align with business needs.
• Coordinate with project teams to meet established timelines and priorities.
• Participate in troubleshooting technical issues affecting program delivery.
• Perform other duties as assigned.

Mandatory Qualifications

• 4+ years of experience as a Business Analyst (Level II).
• 4+ years of experience as a Business Analyst with in-depth domain knowledge of SNAP, HEAP, and PA eligibility, enrollment, and fiscal processing, as well as case management for Foster Care, Adoption, and Adult Protective Services.
• 4+ years of experience as a Business Analyst supporting mainframe modernizations and system transformations with state and local impacts on health and human services workers and clients.

Desirable Qualifications

• 4+ years of experience as a Business Analyst for state eligibility programs in state-supervised, locally administered applications, including service- and non-service-based programs.
• 4+ years of experience documenting business and system rules for future-state systems focused on SNAP, HEAP, PA, and fiscal processing.
• 4+ years of experience creating As-Is and To-Be artifacts, including process flows, user stories, acceptance criteria, screen prototypes, data specifications, and UML diagrams.
• 4+ years of experience performing business process reengineering and optimization, including analyzing mainframe operations and developing modernized To-Be processes.
• 4+ years of experience conducting interface analysis of legacy applications and mapping to modernized solutions, with basic scripting and querying abilities.

What We Offer

• Opportunities to lead impactful transformations in the public sector infrastructure.
• Engagement with high-profile government initiatives, supporting meaningful change.
• Professional development through exposure to innovative Agile practices and leadership collaboration.
• A collaborative environment that values ownership, initiative, and continuous learning.

Ready to make a difference?

We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

AI-Assisted Resume Evaluation Notice

Cloud and Things – Talent Management

Notice to Candidates

Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used

• Analyzing resumes against job requirements
• Supporting our recruiters in candidate data evaluation
• Ensuring consistent review standards across all applications

Important

AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy

Your information is processed securely and used exclusively for recruitment purposes. Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities. You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: [e-mail]. All personal information is handled confidentially in accordance with our privacy policy.

AI Tool Data Processing

AI processing data is retained for a maximum of 90 days, after which it is deleted. All data sent to AI tools is encrypted in transit and at rest. AI tools comply with applicable privacy laws including GDPR and CCPA. Personal data is anonymized or minimized wherever possible during AI processing.

Your Participation

By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.