Business Analyst Level II

Cloud & Things Inc; City of Albany (NY); Hybrid; USD 76,000 - 90,000; Full time

Job summary

Cloud and Things is seeking a Business Analyst Level II to support the NYS Integrated Eligibility System (IES) in Albany, NY. The role is hybrid and 28 months, with an hourly W2 rate of $55–$65.

You will analyze legacy mainframe systems, document future-state requirements, and collaborate with state and local stakeholders to align technical solutions with program needs. Candidates should have 4+ years as a BA, with domain knowledge of SNAP, HEAP, PA, and related case management.

Qualifications

• 4+ years of experience as a Business Analyst (Level II).
• Deep knowledge of SNAP, HEAP, PA eligibility, enrollment, and related case management.
• Experience supporting mainframe modernization and system transformations with state/local impacts.
• Experience documenting future-state business rules and requirements.
• Experience conducting interface analysis of legacy applications and mapping to modernized solutions.

Responsibilities

• Identify and document future-state system requirements using IES methodologies.
• Analyze legacy mainframe systems and document functionality, rules, and dependencies.
• Lead requirements discussions with state agencies, districts, end users, and stakeholders.
• Develop BA deliverables to align planning, design, and delivery with business needs.
• Coordinate with project teams to meet timelines and priorities.
• Troubleshoot technical issues affecting program delivery.
• Perform additional duties as assigned.

Skills

BA Level II

SNAP/HEAP/PA

Foster Care

Mainframe modernization

Interface analysis

Tools

IES methodologies/tools

Job description

• Back Business Analyst Level II

  Other Area(s) Albany , New York W-2 hourly Oct 29, 2026

  Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.

  *This is an exempt position. Salary commensurate with experience*

  Job Title

  Business Analyst Level II

  Location

  Albany, NY (Hybrid)

  Duration

  28 Months (with potential for extension)

  W2 Hourly Rate

  $55-$65/hour

  Application Deadline

  November 11, 2026

  Overview

  We are seeking a Business Analyst Level II who will support our NYS client on the Integrated Eligibility System (IES) program. The consultant will analyze legacy mainframe systems and document future-state requirements to support modernization of health and human services applications. This role will collaborate with state and local stakeholders to align technical solutions with program needs.

  Duties

  • Identify and document future-state system requirements and designs using IES-prescribed business analysis methodologies and tools.
  • Analyze legacy mainframe systems and document existing system functionality, business rules, and dependencies.
  • Facilitate requirements discussions with state agencies, local district subject matter experts, end users, and executive stakeholders.
  • Develop business analysis deliverables to ensure system planning, design, and delivery align with business needs.
  • Coordinate with project teams to meet established timelines and priorities.
  • Participate in troubleshooting technical issues affecting program delivery.
  • Perform other duties as assigned.

  Mandatory Qualifications

  • 4+ years of experience as a Business Analyst (Level II).
  • 4+ years of experience as a Business Analyst with in-depth domain knowledge of SNAP, HEAP, and PA eligibility, enrollment, and fiscal processing, as well as case management for Foster Care, Adoption, and Adult Protective Services.
  • 4+ years of experience as a Business Analyst supporting mainframe modernizations and system transformations with state and local impacts on health and human services workers and clients.

  Desirable Qualifications

  • 4+ years of experience as a Business Analyst for state eligibility programs in state-supervised, locally administered applications, including service- and non-service-based programs.
  • 4+ years of experience documenting business and system rules for future-state systems focused on SNAP, HEAP, PA, and fiscal processing.
  • 4+ years of experience creating As-Is and To-Be artifacts, including process flows, user stories, acceptance criteria, screen prototypes, data specifications, and UML diagrams.
  • 4+ years of experience performing business process reengineering and optimization, including analyzing mainframe operations and developing modernized To-Be processes.
  • 4+ years of experience conducting interface analysis of legacy applications and mapping to modernized solutions, with basic scripting and querying abilities.

  What We Offer

  • Opportunities to lead impactful transformations in the public sector infrastructure.
  • Engagement with high-profile government initiatives, supporting meaningful change.
  • Professional development through exposure to innovative Agile practices and leadership collaboration.
  • A collaborative environment that values ownership, initiative, and continuous learning.

  Ready to make a difference?

  We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects.

  Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

  AI-Assisted Resume Evaluation Notice

  Cloud and Things – Talent Management

  Notice to Candidates

  Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

  How AI Is Used

  • Analyzing resumes against job requirements
  • Supporting our recruiters in candidate data evaluation
  • Ensuring consistent review standards across all applications

  Important

  AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

  Your Data and Privacy

  Cloud and Things Data Handling

  Your information is processed securely and used exclusively for recruitment purposes

  Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities

  You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: [e-mail]

  All personal information is handled confidentially in accordance with our privacy policy

  AI Tool Data Processing

  • AI processing data is retained for a maximum of 90 days, after which it is deleted
  • All data sent to AI tools is encrypted in transit and at rest
  • AI tools comply with applicable privacy laws including GDPR and CCPA
  • Personal data is anonymized or minimized wherever possible during AI processing

  Your Participation

  By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.