Product Manager

Melian Labs, Inc.; Los Angeles (CA); Remote; USD 80,000 - 130,000; Full time

Job summary

An innovative company is seeking a detail-oriented Product Manager to lead the development of their cutting-edge scheduling and commerce platform. This fully remote position involves collaborating with diverse teams to deliver transformative features using AI technologies. You will guide the entire product lifecycle, ensuring timely launches and exceptional user experiences. Join a rapidly growing organization that values transparency and empowers employees to make a significant impact in the industry. If you're passionate about product management and eager to contribute to meaningful solutions, this opportunity is perfect for you.

Benefits

Performance Bonuses

Startup Equity

Healthcare Benefits

Remote Work Flexibility

Qualifications

• 5+ years in B2B software product management with successful feature launches.
• Detail-oriented with strong documentation and communication skills.

Responsibilities

• Own product areas from strategy to execution, collaborating with cross-functional teams.
• Define functional and technical requirements for new features and manage roadmaps.

Skills

B2B Software Product Management

Agile Methodologies

UX/UI Design

Data Analytics

Documentation Skills

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Management Information Systems

Job description

MyTime is a fully integrated scheduling, payments, and automated marketing platform, specializing in large multi-location chains and franchises. Our mission-critical software includes in-store scheduling, online booking, client record management, email and SMS marketing, and a full point of sale for handling payments. It is used in every aspect of the customer journey. Our customers rely on their service businesses to remain competitive in the age of Amazon, and they need a next-generation POS to help them achieve growth. We aspire to be the AI-driven, cloud-based “operating system” of their business.

We make it easy to integrate our online booking, payments, and messaging capabilities into platforms where customers are active today, including Google Search, Facebook, Instagram, and the merchants’ websites and mobile apps. Customers adopting MyTime typically see up to 30% revenue growth through improved operational efficiency, increased customer retention, and access to new customer channels.

Our product is used at over 14,000 locations worldwide, from single proprietors to Fortune 500 chains. As a cloud-based solution, MyTime offers quick deployment, ease of use, and short ramp-up times, earning awards such as the Best Commerce Product of 2017 from the Local Search Association.

Backed by Upfront Ventures and Khosla Ventures, MyTime was founded by Ethan Anderson, a serial entrepreneur whose first startup, Redbeacon, won TechCrunch50 in 2009 and was acquired by The Home Depot.

Join us in realizing our vision of becoming the world’s leading online scheduling and local commerce platform!

Job Description

MyTime is a product-driven organization that delivers critical functions from scheduling to customer engagement and payment processing. You will own the development of specific product areas from strategy to execution.

Your responsibilities include gathering and documenting customer requirements, translating them into stories for design and development, guiding UX/UI design, defining test cases, establishing acceptance criteria, and collaborating with engineering for timely, defect-free launches. You will also coordinate with Product Marketing, Sales, and Customer Success to communicate upcoming changes and minimize operational disruptions.

• Collaborate with cross-functional teams to design and deliver new features leveraging Gen AI and LLM technologies to create transformative experiences.

• Define detailed functional and technical requirements for new features and enhancements.

• Manage multi-release roadmaps aligned with business goals and user needs.

• Partner with UX/UI teams to create intuitive, engaging user experiences.

• Oversee the entire product lifecycle, from ideation to launch, managing Epics & Stories for smooth execution.

• Work with customer success, training, and support teams to ensure effective adoption and customer experience.

• Analyze product performance and customer feedback for continuous improvement.

• Use data analytics to inform decisions, measure AI feature effectiveness, and plan future enhancements.

• Find effective ways to overcome roadblocks and deliver features quickly and iteratively.

• Thrive in a fast-paced, design-driven product development environment.

This role reports to the VP of Product Management and is fully remote.

Qualifications

• 5+ years in B2B software product management/development, with successful feature launches over multiple releases; startup and SaaS experience preferred.
• A highly process-driven, detail-oriented approach with clear documentation skills.
• Experience working with agile engineering teams based on mutual trust and respect.
• Self-motivated with excellent verbal and written communication skills.
• Bachelor’s degree in Computer Science or Management Information Systems preferred.

Additional Information

MyTime is a fully remote company. We meet virtually throughout the day for collaboration. We offer a competitive salary, performance bonuses, startup equity, and healthcare benefits. Our culture is transparent and startup-focused, empowering employees to make impactful contributions. We are growing rapidly and solving significant problems, offering opportunities for meaningful professional fulfillment. If interested, we would love to connect!