Product Marketing Manager - SaaS Medical Device - Remote

Addison Group; Twin Cities (CA); Remote; USD 110,000 - 140,000; Full time

Job summary

An innovative firm is seeking a Product Marketing Manager to lead marketing strategies for a SaaS medical device. This role focuses on enhancing user experience and driving content strategy for a web-based support platform. You will collaborate with cross-functional teams to optimize customer engagement and ensure the platform meets user needs. If you have a passion for improving customer experiences and a strong background in SaaS marketing, this is an exciting opportunity to make a significant impact in a fast-paced environment.

Qualifications

• 3-5 years of experience in SaaS marketing and product management.
• Strong understanding of UX principles and content strategy.

Responsibilities

• Manage the product roadmap and support hub performance.
• Develop and maintain content strategy with stakeholders.

Skills

SaaS Marketing

Customer Data Analysis

Product Strategy

User Experience (UX)

Content Strategy

Web-Based Platform Management

Communication Skills

Continuous Improvement

Education

Bachelor’s Degree

Tools

WordPress

Google Analytics 4 (GA4)

HotJar

Salesforce

Job description

Product Marketing Manager - SaaS Medical Device - Remote

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Job Details

• Title: Product Marketing Manager - SaaS Medical Device
• Location: Remote USA
• Salary: $110-140K + Bonus + ESOP Plan
• No sponsorship required

Must Have

• Experience in a SaaS-based Medical Device company
• Keen understanding of customer data related to support issues for the flagship device/software
• Ability to support marketing content in a fast-paced organization
• Excellent communication skills
• Product Strategy & Roadmap: Manage the roadmap, feature set, and performance of the Support Hub platform
• User Experience: Ensure the Support Hub is intuitive, accessible, and helpful for all user types
• Content Strategy: Develop and maintain a content plan in partnership with stakeholders
• Continuous Improvement: Use data and feedback to optimize navigation, search, engagement, and content quality
• Platform Management: Collaborate with external developers to maintain and enhance the WordPress platform
• Metrics & Optimization: Define success metrics and drive improvements based on KPIs
• Other duties as assigned

Core Competencies, Skills & Abilities

• Experience managing web-based self-service platforms or knowledge centers
• Familiarity with tools like WordPress, GA4, HotJar, Salesforce, etc.
• Strong understanding of UX principles, content strategy, and analytics
• Excellent communication and collaboration skills
• Passion for improving customer experience and accessibility

Bachelor’s degree required; technical or UX background is a plus. 3–5 years of relevant experience preferred.

Additional Information

Equal Opportunity Employer. Reasonable accommodations available for qualified individuals with disabilities.