Product Manager

Mbi Llc; Harrisburg (Dauphin County); On-site; USD 120,000 - 160,000; Full time

Job summary

Mbi Llc is seeking a Product Manager to lead the CAI application modernization, driving the vision, roadmap, and backlog for a multi-million dollar public-sector initiative in the United States. You will gather requirements from diverse stakeholders, translate them into actionable user stories, and collaborate with architects, developers, designers, and vendors to implement modern solutions.

You will facilitate agile ceremonies, define success metrics, and support change management while

Qualifications

• Experience leading $10M+ large-scale public-sector modernization efforts.
• Strong ability to elicit, document, prioritize, and manage business and functional user stories.
• Translates business needs into clear user stories, acceptance criteria, and backlog items.
• Collaborates with architects, developers, UX/UI designers, and vendors on modern technical approaches.
• Prioritizes features based on value, risk, dependencies, and goals.
• Facilitates agile ceremonies (backlog refinement, planning, reviews, retrospectives).
• Serves as liaison between business stakeholders and delivery team.
• Defines success metrics and KPIs for modernization initiatives.
• Supports change management, user adoption, and training.
• Ensures alignment with security, accessibility WCAG, data privacy, and compliance.
• Identifies risks, dependencies, and impediments and drives resolution.
• Provides status updates to IT leadership and sponsors.

Responsibilities

• Own the product vision, strategy, and roadmap for the CAI modernization initiative.
• Elicit, document, prioritize, and manage user stories from stakeholders across the Commission.
• Translate needs into clear user stories, acceptance criteria, and backlog items.
• Collaborate with solution architects, developers, UX/UI designers, and vendors on modern approaches.
• Prioritize features and technical work based on business value and risks.
• Facilitate agile ceremonies as needed.
• Serve as primary liaison between business stakeholders and the delivery team.
• Define and track KPIs for the modernized CAI app.
• Support change management, adoption, and training efforts.
• Ensure alignment with Commonwealth and PA PUC standards for security, WCAG, privacy, and compliance.
• Identify risks and impediments and drive resolutions.
• Provide regular status updates to IT leadership and sponsors.

Skills

Public sector PM leadership

Legacy modernization

Agile/Scrum

Stakeholder storytelling

Azure DevOps

Jira

Data conversions oversight

Business communication

Prioritization

Enterprise modernization

Microsoft/Azure stack

WCAG compliance knowledge

Public-sector experience

Education

Bachelor’s degree in business or information systems or computer science

Tools

Azure DevOps

Jira

Job description

• - Own the product vision, strategy, and roadmap for the CAI application modernization initiative.
• - Elicit, document, prioritize, and manage business and functional user stories from stakeholders across the Commission.
• - Translate business needs into clear user stories, acceptance criteria, and product backlog items.
• - Collaborate with solution architects, developers, UX/UI designers, and vendors to define modern technical approaches(including potential platform, architecture, and integration decisions).
• - Prioritize features and technical work based on business value, risk, dependencies, and strategic goals.
• - Facilitate agile ceremonies (backlog refinement, sprint planning, reviews, and retrospectives) as needed.
• - Serve as the primary liaison between business stakeholders and the technical delivery team.
• - Define success metrics and KPIs for the modernized CAI application and track progress against them.
• - Support change management, user adoption, and training efforts related to the modernized solution.
• - Ensure the product aligns with Commonwealth and PA PUC standards for security, accessibility (WCAG), data privacy, and compliance.
• - Identify risks, dependencies, and impediments and drive resolution.
• - Provide regular status updates and recommendations to IT leadership and business sponsors.

Fill the skill matrix below:

Skill

Amount

Candidate's No. of years of experience

• Experience as a Product Manager leading $10M large-scale public-sector modernization efforts
• Required
• 5
• Demonstrated experience modernizing legacy applications or leading digital transformation projects.
• Required
• Strong experience gathering user stories from diverse business stakeholders and converting them into actionable product backlogs.
• Required
• Working knowledge of Agile/Scrum methodologies and tools (Azure DevOps, Jira, or similar).
• Required
• Experience with overseeing and testing of large data conversions.
• Required
• Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
• Required
• Strong organizational and prioritization skills with the ability to manage competing demands.
• Required
• Experience with enterprise application modernization (e.g., migrating from legacy platforms, moving to modern architectures).
• Highly desired
• Familiarity with Microsoft technology stack, cloud platforms (Azure), or content management systems
• Highly desired
• Experience with process improvement and business process reengineering.
• Highly desired
• Knowledge of accessibility standards (WCAG 2.1) and public-sector compliance requirements.
• Highly desired
• Previous experience working with Commonwealth of Pennsylvania agencies or similar public-sector organizations.
• Highly desired
• Bachelor’s degree in business, Information Systems, Computer Science, or related field (or equivalent experience).