Product Manager

Kforce Inc; Acton (MA); On-site; USD 115,000 - 155,000; Full time

Job summary

Kforce is seeking a Product Manager in Acton, MA to own the strategy and roadmap for digital customer experience products. You will translate objectives into prioritized initiatives, manage backlogs with stakeholders, and lead Agile development with cross-functional teams.

The role requires 5+ years in product management, strong understanding of customer journeys, and experience with Agile methods. This position is on-site in Acton, MA with comprehensive benefits.

Qualifications

• Bachelor's degree and 5+ years of relevant product management experience.
• 5+ years of experience with Agile methodologies in Product Manager and/or Product Owner roles.
• Experience managing digital products through strategy, roadmap development, delivery, and ongoing optimization.
• Strong understanding of digital customer experience and customer journey concepts.
• Familiarity with Scaled Agile Framework (SAFe) is a plus.

Responsibilities

• Own the strategy, roadmap, and ongoing development of digital customer experience products and capabilities.
• Translate business objectives and customer insights into prioritized product initiatives, features, and releases.
• Manage and refine the product backlog in partnership with Product Owners, business stakeholders, and delivery teams.
• Define feature requirements, acceptance criteria, dependencies, risks, assumptions, and success measures.
• Lead products through the full development lifecycle within an Agile environment.
• Partner with engineering, architecture, marketing, operations, and other product teams to deliver integrated solutions.
• Develop process flows and evaluate how new digital capabilities impact the broader customer journey and business operations.
• Balance customer value, business priorities, technical considerations, and delivery timelines when making scope decisions.
• Collaborate with technical teams on solution design, estimates, release planning, and implementation options.
• Incorporate customer feedback and usability findings into product decisions and future enhancements.
• Support business case development and evaluate the cost, value, and impact of new product opportunities.
• Guide cross-functional teams through prioritization, trade-offs, and delivery decisions.

Skills

Product management

Agile methodologies

Backlog management

User stories

Stakeholder management

Cross-functional leadership

SAFe

Customer journey

Collaborative teamwork

Education

Bachelor's degree

Job description

Responsibilities

Kforce has a client in need of a Product Manager in Acton, MA. Responsibilities:

• Own the strategy, roadmap, and ongoing development of digital customer experience products and capabilities
• Translate business objectives and customer insights into prioritized product initiatives, features, and releases
• Manage and refine the product backlog in partnership with Product Owners, business stakeholders, and delivery teams
• Define feature requirements, acceptance criteria, dependencies, risks, assumptions, and success measures
• Lead products through the full development lifecycle within an Agile environment
• Partner with engineering, architecture, marketing, operations, and other product teams to deliver integrated solutions
• Develop process flows and evaluate how new digital capabilities impact the broader customer journey and business operations
• Balance customer value, business priorities, technical considerations, and delivery timelines when making scope decisions
• Collaborate with technical teams on solution design, estimates, release planning, and implementation options
• Incorporate customer feedback and usability findings into product decisions and future enhancements
• Support business case development and evaluate the cost, value, and impact of new product opportunities
• Guide cross-functional teams through prioritization, trade-offs, and delivery decisions

Requirements

• Bachelor's degree and 5+ years of relevant product management experience
• 5+ years of experience working with Agile methodologies in Product Manager and/or Product Owner roles
• Experience managing digital products through strategy, roadmap development, delivery, and ongoing optimization
• Strong understanding of digital customer experience and customer journey concepts
• Experience developing product backlogs, user stories, feature requirements, acceptance criteria, and release plans
• Knowledge of software development processes and IT systems
• Familiarity with web technologies and CRM platforms
• Ability to translate business objectives into actionable product strategies while accounting for technical considerations
• Strong cross-functional leadership and ability to influence teams without direct authority
• Excellent stakeholder management, communication, prioritization, and problem-solving skills
• Ability to manage competing priorities in a fast-paced environment
• Experience with medical devices and/or regulated industries is a plus
• Familiarity with Scaled Agile Framework (SAFe) is a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.