Product Management Engineer/Manager II – Launch & Ops

Protingent; Mountain View (CA); On-site; USD 69,000 - 76,000; Full time

Benefits offered by this job

Insurance options

Education reimbursement

Commuter benefits

PTO

401k plan

Job summary

Protingent is seeking a Product Mgmt Engineer/Mgr 2 to join the Sunnyvale, CA team. This role blends product operations with software release coordination, serving as the operational engine for deployments and sustaining programs across healthcare technology platforms.

You will partner with Product Management, Regulatory, and Commercial Ops to ensure system readiness, field software updates, and country-specific configurations.

Qualifications

• Bachelor’s degree in business, engineering, operations, healthcare tech, or related field.
• 2+ years in project management or product operations.
• Experience with operational dashboards and data tracking.

Responsibilities

• Drive field software update execution by tracking deployment progress and remediation with Product Support.
• Monitor system readiness for software deployment by tracking configurations and OS versions.
• Define feature enablement for new country launches and regulatory requirements.
• Coordinate reviews for Legal, Privacy, or Compliance in software releases.
• Support sustaining operations and post-market initiatives across programs.
• Coordinate readiness for Reconditioned Program with Manufacturing, Logistics, and Commercial Ops.
• Serve as cross-functional liaison for third-party partnerships on software compatibility.
• Investigate field escalations and customer inquiries related to system performance.
• Collaborate with international teams for domestic/international software releases.
• Prepare customer-facing materials like field readiness guides and training docs.
• Support end-of-life transitions and CAPA-driven updates.

Skills

Project management

Product operations

Software release coordination

Cross-functional collaboration

Education

Bachelor’s degree in business, engineering, operations, healthcare tech, or related field

Job description

Protingent is seeking a Product Mgmt Engineer/Mgr 2 to join the Sunnyvale, CA team. This role blends product operations with software release coordination, serving as the operational engine for deployments and sustaining programs across healthcare technology platforms.

You will partner with Product Management, Regulatory, and Commercial Ops to ensure system readiness, field software updates, and country-specific configurations.