Product-Line Account Manager - Industrial Controls Growth

ProActivate; Eau Claire (WI); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

PTO

Simple IRA (3% match)

Medical insurance

Job summary

ProActivate in Eau Claire, WI seeks an Account Manager to lead a growing product line of bimetal and stamped components. This hands-on role blends account management, customer relations, and business development with cross-functional collaboration across production, quality, purchasing, and sales.

You will own the product line, nurture customer relationships, drive new opportunities, and ensure smooth integration into broader processes while moving between the shop floor, internal teams, and

Qualifications

• Experience in account management within a manufacturing environment preferred.
• Strong communication and relationship-building skills with customers and internal teams.
• Ability to coordinate across production, quality, purchasing, and sales groups.

Responsibilities

• Customer communication — Manage customer requests, communications, and ongoing relationship needs.
• Product-line oversight — Monitor priorities, projects, orders, and operational issues across the product line.
• Cross-functional coordination — Participate in production and internal meetings while ensuring clear communication between customers and internal teams.
• Quality and issue resolution — Manage RMAs, quality concerns, delivery issues, and other escalations.
• KPI tracking — Track product-line KPIs and identify areas requiring corrective action.
• New business development — Qualify new opportunities and support initiatives that grow the product line.
• CRM management — Maintain accurate information within CRM and internal systems.

Skills

Account management

Customer communication

Cross-functional coordination

Tools

CRM software

Job description

ProActivate in Eau Claire, WI seeks an Account Manager to lead a growing product line of bimetal and stamped components. This hands-on role blends account management, customer relations, and business development with cross-functional collaboration across production, quality, purchasing, and sales.

You will own the product line, nurture customer relationships, drive new opportunities, and ensure smooth integration into broader processes while moving between the shop floor, internal teams, and