Product Lead, Servicing Vault Strategy & AI Enablement

Intercontinental Exchange Holdings, Inc.; Jacksonville (FL); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Intercontinental Exchange, Inc. is seeking a senior Product Manager to own the Servicing Vault strategy and its multi-quarter roadmap.

You will partner with engineering, compliance, and servicing operations to ensure document storage, audit trails, and AI-driven capabilities meet regulatory and investor requirements. The role requires 5+ years in mortgage servicing product management, with a strong business sense for vault capabilities, risk, and efficiency.

Qualifications

• 5+ years of product management in mortgage servicing.
• Strong business acumen linking vault/document capabilities to servicer economics and compliance risk.
• Experience with document management, audit trails or regulatory storage in servicing/lending.
• Experience shaping strategy with a roadmap from vision to delivery.
• Comfort collaborating with engineering on AI/ML-related features without a deep technical background.

Responsabilités

• Owns product strategy and execution for Servicing Vault including storage, audit and AI capabilities.
• Set and communicate a multi-quarter roadmap balancing short-term delivery with platform vision.
• Define Servicing Vault strategy and translate goals into roadmap.
• Drive requirements for storage architecture, retention/audit workflows and regulatory features.
• Identify AI/automation opportunities in vault operations (anomaly detection, auto-classification).
• Partner with engineering, compliance and servicing operations to meet regulatory/investor requirements.
• Serve as the primary product voice in client and leadership conversations.
• Manage trade-offs and clearly communicate roadmap changes to stakeholders.

Connaissances

Product management

Mortgage servicing

Document management

Audit trails

AI/ML features

Description du poste

Intercontinental Exchange, Inc. is seeking a senior Product Manager to own the Servicing Vault strategy and its multi-quarter roadmap.

You will partner with engineering, compliance, and servicing operations to ensure document storage, audit trails, and AI-driven capabilities meet regulatory and investor requirements. The role requires 5+ years in mortgage servicing product management, with a strong business sense for vault capabilities, risk, and efficiency.