Product Launch & Release Lead

Babel Street; Reston (VA); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Unlimited flexible leave

12 paid federal holidays

Tuition reimbursement

Job summary

Babel Street, headquartered in Reston, Virginia, seeks a Product Launch Manager to own end-to-end release management. You will coordinate inputs from Engineering, QA, Product, Marketing, Sales, Customer Experience, and Leadership to deliver high-quality releases that meet business goals.

Responsibilities include driving release readiness, quality, and communications, plus developing product adoption dashboards and executive reporting.

Qualifications

• 5+ years of experience in Launch Management, Product Operations, Program Management, or a related role.
• Experience coordinating complex software releases across multiple teams.
• Strong understanding of Agile software development and quality assurance practices.
• Experience working directly with Product Management, Engineering, QA, Marketing, Sales, and Customer Success teams.
• Strong analytical and reporting capabilities.

Responsibilities

• Own the release calendar and orchestrate all major product releases.
• Coordinate readiness activities across Product, Engineering, QA, Marketing, Sales, Customer Experience, Support, Documentation, and Security.
• Maintain release checklists, dependencies, milestones, approvals, and go/no-go decision processes.
• Facilitate release readiness reviews and stakeholder alignment meetings.
• Ensure accountability for completion of all release-related deliverables and signoffs.
• Partner with Marketing to develop release themes, launch narratives, and release messaging.
• Coordinate release notes, feature announcements, customer communications, and launch materials.
• Lead release readiness programs for Sales, Customer Experience, and Support organizations.
• Coordinate training, enablement materials, FAQs, playbooks, demonstrations, and release briefings.
• Track readiness tasks and ensure customer-facing teams are prepared prior to launch.

Skills

Launch management

Product operations

Program management

Agile

Stakeholder management

Analytics

Tools

Pendo

Jira

Confluence

Rally

Faros

Job description

Babel Street, headquartered in Reston, Virginia, seeks a Product Launch Manager to own end-to-end release management. You will coordinate inputs from Engineering, QA, Product, Marketing, Sales, Customer Experience, and Leadership to deliver high-quality releases that meet business goals.

Responsibilities include driving release readiness, quality, and communications, plus developing product adoption dashboards and executive reporting.