Product Integrity & Claims Specialist (Hybrid)

Wolverine Worldwide; Rockford (MI); Hybrid; USD 55,000 - 76,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Wolverine World Wide, Inc. seeks a Claims Management professional to lead resolution of product quality claims across internal teams and partners. The role coordinates with QA, Brand, and Finance to ensure accurate processing of approved claims.

The position supports a hybrid work arrangement with travel to distribution centers as needed, contributing to continuous improvement and compliance with the company’s standards and policies.

Qualifications

• 1-2+ years of related experience in Quality or Supply Chain industry. College internship is preferred in Manufacturing, Distribution, or Supply Chain industry.
• Experience in quality assurance, customer service, or supply chain operations is a plus.
• Degree in business or supply chain related field is preferred.

Responsibilities

• Lead the resolution of product quality claims and call-outs from internal teams, international partners, and external customers.
• Partner with Brands, International Teams, and Customer Service to review and assess claims validity.
• Collaborate with QA Directors and Regional teams to investigate product issues and determine root causes.

Skills

Quality experience

Supply chain

Internship experience

Education

Associate or bachelor’s degree in business or supply chain

Job description

Wolverine World Wide, Inc. seeks a Claims Management professional to lead resolution of product quality claims across internal teams and partners. The role coordinates with QA, Brand, and Finance to ensure accurate processing of approved claims.

The position supports a hybrid work arrangement with travel to distribution centers as needed, contributing to continuous improvement and compliance with the company’s standards and policies.