Product Information Coordinator

Talentoma; Spokane (WA); A distancia; USD 48.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Paid leave

Maternity leave

Bonus opportunities

Stipends

Descripción de la vacante

Talentoma is seeking a Product Information Coordinator to manage product information requests from initiation to approved updates. You will coordinate with product managers, supplier contacts, and customer support to ensure accurate attributes and clear change history.

This fully remote, desk-based role is based in Washington state with a 40-hour work week. You will review identifiers, dimensions, materials, and descriptions against specs, log changes in Pimcore, and keep reviewers aligned with

Formación

• High school diploma or equivalent.
• About 1-2 years of experience coordinating product information, catalog updates, or related administrative workflows.
• Familiarity with product specifications, attribute structures, product identifiers, and product variants.
• Ability to use a product information management system such as Pimcore.
• Understanding of change control and retaining clear explanations for updates.

Responsabilidades

• Monitor inboxes for new product information requests and identify product, changes, sources, and reviewer.
• Check identifiers, dimensions, materials, and descriptions against specs before proposing updates.
• Enter changes into Pimcore keeping attributes and formats consistent.
• Organize references and notes so reviewers can trace changes to sources.
• Coordinate review assignments with product managers and note deadlines.
• Follow up on incomplete or outdated specs and record responses.
• Escalate unresolved conflicts to the product operations lead with a summary.
• Coordinate approved updates with publishing colleagues and verify catalog entries.
• Notify colleagues when updates are complete with notes and references.
• Maintain status summaries with quality indicators and timely turnarounds.

Conocimientos

1-2 years experience coordinating

knowledge of specs & variants

clear written communication

change control understanding

organization of concurrent requests

Educación

High school diploma or equivalent

Herramientas

Pimcore

Descripción del empleo

Job Title: Product Information Coordinator

Monthly Pay: $4,284 - $5,877 USD per month

Summary:

A product information request arrives, gets checked against approved specifications, moves through review, and closes with a confirmed update. The Product Information Coordinator organizes this process so teams can find consistent product details and understand what changed. The position sits within the product management team, works under a product operations team lead, and coordinates with product managers, supplier contacts, and customer support colleagues. This fully remote, desk-based position offers work from home in Washington, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Monitor the shared inbox and request queue for new product information requests, identifying the product, requested changes, source materials, and responsible reviewer.
• Check submitted product identifiers, dimensions, materials, compatibility details, and descriptions against approved specifications before preparing an update for review.
• Enter proposed changes into a product information management system such as Pimcore, keeping required attributes, categories, and field formats consistent.
• Organize supporting references and version notes so reviewers can trace each proposed change to its source without searching through unrelated messages.
• Coordinate review assignments with product managers, noting requested completion dates, dependencies, and questions that must be answered before changes move forward.
• Follow up with supplier contacts or internal requesters when specifications are incomplete, contradictory, or outdated, recording responses alongside the original request.
• Escalate unresolved attribute conflicts, unclear ownership, or delayed approvals to the product operations team lead, summarizing the issue and outstanding decisions.
• Coordinate approved updates with the responsible publishing colleague, checking that the intended product attributes appear correctly in the shared product catalog.
• Notify affected colleagues when updates are complete, summarize material changes, and close requests with clear notes and references to the approved version.
• Maintain request status summaries; quality is judged through accurate attributes, timely turnaround, complete notes, appropriate follow-up, and confirmation that approved changes were applied.

Qualifications:

• High school diploma or equivalent.
• About 1-2 years of experience coordinating product information, catalog updates, or related administrative workflows preferred.
• Familiarity with product specifications, attribute structures, product identifiers, and the relationship between individual products and their variants.
• Ability to use a product information management system such as Pimcore and navigate structured fields, review stages, and version history.
• Understanding of change control, source references, and the importance of retaining a clear explanation for each product information update.
• Clear written communication for requesting missing details, explaining discrepancies, and keeping product managers and other colleagues informed without unnecessary detail.
• Ability to organize concurrent requests, compare information carefully, and distinguish routine corrections from questions needing a product manager's decision.
• Access to a reliable computer, high-speed internet, and a quiet private workspace; availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work from home in a desk-based role focused on coordinating accurate, usable product information.
• Structured onboarding and training in Pimcore, product attribute standards, request handling, and the established review process.
• Regular check-ins with the team lead to discuss priorities, resolve questions, and receive practical feedback on completed requests.
• Build skills in product specification review, change coordination, version tracking, and clear communication across product teams.
• Benefits include health coverage, paid leave, maternity leave, bonus opportunities, and stipends.