Product Information Coordinator

Sales Match; Spokane (WA); Remote; USD 48,000 - 66,000; Full time

Benefits offered by this job

Fully remote work from home

Structured Pimcore onboarding

Regular check-ins with team lead

Skills development in product spec &版本

Health coverage & paid leave

Maternity leave and stipends

Job summary

Sales Match is seeking a Product Information Coordinator to manage and coordinate product data across teams from a home office in Washington state. You will ensure specs, identifiers, and attributes align with approved standards and lifecycle reviews, enabling consistent product details for customers and internal stakeholders.

Collaborating with product managers, supplier contacts, and customer support, you will streamline change requests, maintain version history, and ensure timely,

Qualifications

• High school diploma or equivalent.
• 1–2 years coordinating product information, catalog updates, or related admin workflows preferred.
• Familiar with product specs, attribute structures, product identifiers, and variants relationships.
• Ability to use a product information management system such as Pimcore.

Responsibilities

• Monitor inbox and queue for new product information requests; identify product, changes, sources, and reviewer.
• Check identifiers, dimensions, materials, compatibility details against specs.
• Enter proposed changes into a PIM system; maintain attributes, categories, formats.
• Organize references and version notes so reviewers can trace changes to sources.
• Coordinate review assignments with product managers; note dates, dependencies, questions.
• Follow up with suppliers/internal requesters on incomplete or outdated specs.
• Escalate unresolved conflicts to product operations lead with context.
• Coordinate updates with publishing colleague; ensure attributes appear in catalog.
• Notify colleagues when updates are complete with notes and references.
• Maintain status summaries; ensure quality through accurate attributes and timely notes.

Skills

Coordination

Communication

Organization

Education

High school diploma or equivalent

Tools

Pimcore

Job description

Job Title: Product Information Coordinator

Monthly Pay: $4,284 - $5,877 USD per month

Summary:

A product information request arrives, gets checked against approved specifications, moves through review, and closes with a confirmed update. The Product Information Coordinator organizes this process so teams can find consistent product details and understand what changed. The position sits within the product management team, works under a product operations team lead, and coordinates with product managers, supplier contacts, and customer support colleagues. This fully remote, desk-based position offers work from home in Washington, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Monitor the shared inbox and request queue for new product information requests, identifying the product, requested changes, source materials, and responsible reviewer.
• Check submitted product identifiers, dimensions, materials, compatibility details, and descriptions against approved specifications before preparing an update for review.
• Enter proposed changes into a product information management system such as Pimcore, keeping required attributes, categories, and field formats consistent.
• Organize supporting references and version notes so reviewers can trace each proposed change to its source without searching through unrelated messages.
• Coordinate review assignments with product managers, noting requested completion dates, dependencies, and questions that must be answered before changes move forward.
• Follow up with supplier contacts or internal requesters when specifications are incomplete, contradictory, or outdated, recording responses alongside the original request.
• Escalate unresolved attribute conflicts, unclear ownership, or delayed approvals to the product operations team lead, summarizing the issue and outstanding decisions.
• Coordinate approved updates with the responsible publishing colleague, checking that the intended product attributes appear correctly in the shared product catalog.
• Notify affected colleagues when updates are complete, summarize material changes, and close requests with clear notes and references to the approved version.
• Maintain request status summaries; quality is judged through accurate attributes, timely turnaround, complete notes, appropriate follow-up, and confirmation that approved changes were applied.

Qualifications:

• High school diploma or equivalent.
• About 1-2 years of experience coordinating product information, catalog updates, or related administrative workflows preferred.
• Familiarity with product specifications, attribute structures, product identifiers, and the relationship between individual products and their variants.
• Ability to use a product information management system such as Pimcore and navigate structured fields, review stages, and version history.
• Understanding of change control, source references, and the importance of retaining a clear explanation for each product information update.
• Clear written communication for requesting missing details, explaining discrepancies, and keeping product managers and other colleagues informed without unnecessary detail.
• Ability to organize concurrent requests, compare information carefully, and distinguish routine corrections from questions needing a product manager's decision.
• Access to a reliable computer, high-speed internet, and a quiet private workspace; availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work from home in a desk-based role focused on coordinating accurate, usable product information.
• Structured onboarding and training in Pimcore, product attribute standards, request handling, and the established review process.
• Regular check-ins with the team lead to discuss priorities, resolve questions, and receive practical feedback on completed requests.
• Build skills in product specification review, change coordination, version tracking, and clear communication across product teams.
• Benefits include health coverage, paid leave, maternity leave, bonus opportunities, and stipends.