Product Coordination Specialist

Sales Match; Lexington (KY); A distancia; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Onboarding & training

Regular team check-ins

Career development

Health coverage

401(k) & stipends

Descripción de la vacante

Sales Match is seeking a Product Coordination Specialist to manage product update requests, track progress, and coordinate with product managers and stakeholders. The role is fully remote and based in Kentucky, requiring a 40-hour week with flexible shift times.

You will review incoming requests, ensure complete documentation, and log updates in Jira and Google Sheets. Strong communication and organizational skills are essential to keep priorities aligned and avoid handoffs getting missed.

Formación

• High school diploma or equivalent.
• 1–2 years of experience in product coordination or closely related admin work.
• Familiarity with product lifecycle stages, backlog, and release checkpoints.
• Working knowledge of task trackers and spreadsheets, including status updates and data consistency.
• Clear written and verbal communication for concise status updates and follow-ups.
• Authorization to work in the United States.

Responsabilidades

• Review incoming product requests from queues, emails, and meetings to identify the requested change, business purpose, requester, and next steps.
• Check submissions for complete references, descriptions, feedback, and deadlines before seeking clarification.
• Record approved requests in Jira with ownership, status, dependencies, and acceptance details.
• Maintain product update trackers in spreadsheets and data entry tools like Google Sheets.
• Organize backlog items by priorities and flag duplicates or unclear decisions.
• Coordinate handoffs between product managers and stakeholders, ensuring clear ownership and completion points.
• Follow up on outstanding actions and escalate blockers to the product management team lead.
• Prepare progress summaries for review meetings highlighting actions, checkpoints, questions, and changes to expectations.
• Check release readiness against task lists and route unresolved questions to the responsible product manager.
• Close completed requests with notes and ensure quality and completeness.

Conocimientos

Communication

Organization

Attention to detail

Prioritization

Educación

High school diploma or equivalent

Herramientas

Jira

Google Sheets

Descripción del empleo

Job Title: Product Coordination Specialist

Monthly Pay: $3,721 - $5,558 USD per month

Summary:

A product update request arrives, gets checked, moves through assigned tasks, and closes with confirmed outcomes and clear notes. This role handles product coordination details that help approved changes move forward without missing information or overlooked handoffs. The position sits within the product management team and works under a product management team lead. It works with product managers, customer support colleagues, and business stakeholders to keep requests, priorities, and release updates aligned. This is a fully remote, work from home position based in Kentucky, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Review incoming product requests from shared queues, emails, and internal meetings, identifying the requested change, business purpose, requester, and expected next step.
• Check submissions for complete product references, clear descriptions, supporting feedback, and stated deadlines before sending incomplete requests back for clarification.
• Record approved requests in a project management tool such as Jira, keeping task ownership, current status, dependencies, and acceptance details visible.
• Maintain product update trackers using a spreadsheets and data entry tool such as Google Sheets, checking entries against the latest approved information.
• Organize backlog items according to priorities established by product managers, flagging duplicate requests and items that need a clearer decision.
• Coordinate handoffs between product managers and business stakeholders, confirming that each owner understands the requested action and expected completion point.
• Follow up on outstanding actions and missing responses, escalating blocked work or conflicting priorities to the product management team lead.
• Prepare factual progress summaries for review meetings, highlighting completed actions, upcoming checkpoints, unresolved questions, and changes to previously shared expectations.
• Check release readiness against approved task lists, confirm stakeholder acknowledgments, and route unresolved readiness questions to the responsible product manager.
• Close completed requests after owner confirmation, preserve useful decision notes, and meet quality expectations for accuracy, turnaround, complete notes, and follow-up.

Qualifications:

• High school diploma or equivalent.
• About 1-2 years of experience in product coordination, product operations support, or closely related administrative work preferred.
• Familiarity with product lifecycle stages, backlog organization, release checkpoints, and the distinction between a request and an approved priority.
• Working knowledge of task trackers and spreadsheets, including updating statuses, filtering lists, identifying missing fields, and keeping shared information consistent.
• Ability to compare product requests with agreed requirements and identify questions that need clarification without making unsupported assumptions.
• Clear written and verbal communication for concise status updates, practical follow-up questions, and respectful coordination with colleagues across different business functions.
• Sound judgment when handling internal product information and recognizing decisions that belong with a product manager or team lead.
• Access to a reliable computer, high-speed internet, and a quiet private workspace; availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work from home in a desk-based product coordination role.
• Structured onboarding and training on the named systems, request workflows, and product update procedures.
• Regular check-ins with the team lead to review priorities, questions, and development goals.
• Opportunities to build product operations, backlog organization, release coordination, and stakeholder communication skills.
• Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.