Product Information Associate

Talentoma; Louisiana; Remote; USD 39,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Bonus opportunities

Stipends

Job summary

Talentoma in the United States is seeking a Product Information Associate to maintain consistent product attributes across catalogs. This desk-based, fully remote role sits with the product management team and collaborates with merchandising and customer support to ensure accurate details.

You will review requests from a shared queue, verify data against reference sources, update entries in Salsify, and track progress in Asana.

Qualifications

• High school diploma or equivalent.
• No experience required; related experience maintaining product catalogs, entering product details, or supporting an administrative team is preferred.
• Willingness to learn catalog updates using Salsify and navigate a product information management system.
• Ability to communicate clearly in written form and request clarifications when needed.

Responsibilities

• Receive product information requests, identify entries, and confirm requested changes.
• Check attributes against approved sources and flag missing or conflicting details.
• Locate catalog entries in the PIM (Salsify) and ensure correct entry.
• Enter changes, assign categories, and apply naming conventions.
• Compare related variants to ensure shared attributes match.
• Track requests in Asana and record progress and next steps.
• Ask for missing details and follow up on unanswered questions.
• Escalate conflicts to the product information lead.
• Recheck changes and notify requester when ready.
• Close requests with notes and ensure quality and follow-up.

Skills

Attention to detail

Clear written communication

Asana experience

Salsify familiarity

Education

High school diploma or equivalent

Tools

Salsify

Asana

Job description

Job Title: Product Information Associate

Monthly Pay: $3,484 - $5,204 USD per month

Summary:

A product information request arrives, gets checked against approved sources, updated, verified, and closed with clear notes that help people find dependable product details. This role sits within the product management team and works under a product information team lead who guides priorities and reviews unfamiliar changes. The associate works with product managers, merchandising colleagues, and customer support staff to keep product attributes, categories, and specifications consistent across shared catalogs. This is a fully remote, desk-based position offering work from home in Louisiana, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Receive product information requests through a shared queue and email, identify the affected product entries, and confirm the requested changes before beginning updates.
• Check product identifiers, names, dimensions, materials, and other attributes against approved reference sources, noting missing values or conflicting details for clarification.
• Locate existing catalog entries in a product information management system such as Salsify, checking for duplicate products and ensuring the correct entry is selected.
• Enter approved attribute changes, assign established categories, and apply standard naming conventions without introducing unsupported descriptions or making independent product decisions.
• Compare related product variants to confirm that shared attributes remain consistent and that distinguishing details match the approved source information.
• Track assigned requests using a project management tool such as Asana, recording progress, unresolved questions, source references, and the next action needed.
• Ask the requesting colleague for missing details, follow up on unanswered questions, and keep the request status current while awaiting confirmation.
• Escalate conflicting specifications, unclear category assignments, or changes outside established instructions to the product information team lead or responsible product manager.
• Recheck saved changes, route updates for review when required, and notify the requester once the verified information is ready for use.
• Close completed requests with clear notes; quality is judged through attribute accuracy, turnaround, complete notes, and dependable follow-up on outstanding questions.

Qualifications:

• High school diploma or equivalent.
• No experience required; related experience maintaining product catalogs, entering product details, or supporting an administrative team is preferred.
• Basic understanding of product attributes, identifiers, categories, and the importance of consistent information across related product entries.
• Willingness to learn structured catalog updates and navigate a product information management system such as Salsify using established instructions.
• Ability to compare source information carefully, recognize missing values, and avoid guessing when product details are unclear.
• Clear written communication for requesting clarification, explaining completed changes, and leaving useful notes for colleagues reviewing the same request.
• Ability to organize assigned requests and use a project management tool such as Asana to maintain visible progress.
• Access to a reliable computer, high-speed internet, and a quiet private workspace; availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from home in Louisiana, with daily responsibilities completed through desk-based systems and communication.
• Structured onboarding and training on a product information management system such as Salsify and a project management tool such as Asana.
• Regular check-ins with the team lead to review questions, priorities, and feedback on completed product updates.
• Practical development in product information management, catalog organization, attribute verification, and clear request tracking.
• Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.