Job Title: Product Information Specialist
Monthly Pay: $3,484 - $5,204 USD per month
Summary:
Accurate product attributes, consistent specifications, and traceable updates are the standards used to judge good work in this contract role. The Product Information Specialist maintains dependable product information so internal teams and online customers can find clear, current details. The position sits within the product management team, works under a product management team lead, and collaborates with product managers, ecommerce colleagues, and supplier contacts. This fully remote, desk-based position allows you to work from home in Utah, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.
Job Responsibilities:
- Review incoming product information requests through a project management tool such as Asana, confirming the requested changes, source materials, and intended destination before starting.
- Compare supplier specifications and product manager instructions with existing entries, checking product identifiers, dimensions, materials, compatibility details, and other relevant attributes for inconsistences.
- Maintain product attributes in a product information management system such as Salsify, using established field definitions, naming conventions, and approved reference sources.
- Check required fields and attribute relationships before submitting updates, identifying missing values, conflicting measurements, duplicate entries, and mismatched product variants for correction.
- Request clarification from supplier contacts or product managers when source information is incomplete, and track outstanding questions until a usable answer arrives.
- Prepare verified product information for internal review, organizing changes so product managers and ecommerce colleagues can assess accuracy and readiness for publication.
- Apply approved revisions, preserve change history, and confirm that updated specifications appear correctly in the appropriate product entries and connected online channels.
- Follow up on stalled requests and elevate unresolved discrepancies or publication blockers to the product management team lead, explaining the issue and next action needed.
- Maintain clear task notes covering sources checked, changes made, reviewer feedback, and remaining questions so colleagues can continue work without repeating previous checks.
- Meet quality standards measured by attribute accuracy, consistent formatting, turnaround, complete notes, and timely follow-up; flag recurring issues that may need clearer instructions.
Qualifications:
- High school diploma or equivalent.
- About 1-2 years of experience maintaining product information, supporting ecommerce operations, or checking structured product attributes preferred.
- Familiarity with product identifiers, attribute structures, product variants, units of measurement, and the relationship between source specifications and published product details.
- Ability to navigate a product information management system such as Salsify and understand how approved attribute updates move through review to publication.
- Comfort organizing requests in a project management tool such as Asana, maintaining task status, and keeping clear notes about dependencies and unresolved questions.
- Strong written communication for requesting precise clarifications, explaining discrepancies, and sharing concise updates with product managers, ecommerce colleagues, and supplier contacts.
- Careful comparison skills, sound judgment about conflicting sources, and the ability to follow defined review steps without guessing missing product specifications.
- A reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote work from home in a desk-based product information role.
- Structured onboarding and training on a product information management system such as Salsify and a project management tool such as Asana.
- Regular check-ins with the team lead to review questions, priorities, and feedback.
- Opportunities to strengthen product attribute verification, quality checking, revision tracking, and cross-team coordination skills.
- Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.