Product Expert: Advocate, Roadmap Influencer (Remote)

Veeva Systems; San Francisco (CA); Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Private medical insurance

1% charitable giving program

Fitness reimbursements

Job summary

Veeva Systems is hiring a Product Expert to bridge software development teams and customers. This role requires exceptional communication skills and technical aptitude to advocate for customer needs and influence the product roadmap effectively.

Ideal candidates will have 3+ years of experience in a customer-facing technology role and mastery of SaaS platforms like Veeva Vault. The position includes perks such as private medical insurance and fitness reimbursements, and provides flexibility in work location.

Qualifications

• 3+ years of experience in a customer-facing technology role.
• Hands-on experience with enterprise-grade SaaS platforms.
• Demonstrated experience in launching software features or managing user communities.

Responsibilities

• Act as product expert and voice at industry events and webinars.
• Gather and prioritize product feedback from users and executives.
• Collaborate with Product Managers on technical requirements.
• Provide advanced product support and enablement to teams.

Skills

Customer-facing technology role experience

SaaS platforms knowledge

Exceptional communication skills

Tools

Veeva Vault

Salesforce

Job description

Veeva Systems is hiring a Product Expert to bridge software development teams and customers. This role requires exceptional communication skills and technical aptitude to advocate for customer needs and influence the product roadmap effectively.

Ideal candidates will have 3+ years of experience in a customer-facing technology role and mastery of SaaS platforms like Veeva Vault. The position includes perks such as private medical insurance and fitness reimbursements, and provides flexibility in work location.