SaaS Product Evangelist & Customer Advocate

Veeva Systems; United States; Presencial; USD 65.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision, and basic life insurance

Flexible PTO and company-paid holidays

Retirement programs

1% charitable giving program

Descripción de la vacante

Veeva Systems is seeking a Product Expert to bridge our software development teams and customers. This role advocates for customer needs, educates on product capabilities, and influences the product roadmap through strategic collaboration.

The ideal candidate has a minimum of 3 years in a technology role, hands-on SaaS platform experience, and strong communication skills. Benefits include medical insurance, flexible PTO, and a retirement program.

Formación

• 3+ years in a customer-facing technology role.
• Hands-on experience with enterprise-grade SaaS platforms.
• Proven track record in product marketing or training.

Responsabilidades

• Act as the primary subject matter expert for the product.
• Gather and prioritize product feedback from clients.
• Collaborate with Product Managers on roadmap requirements.
• Provide advanced support to internal teams and clients.

Conocimientos

Customer-facing technology experience

SaaS platform administration

Exceptional communication skills

Strategic thinking

Herramientas

Veeva Vault

Salesforce

Descripción del empleo

Veeva Systems is seeking a Product Expert to bridge our software development teams and customers. This role advocates for customer needs, educates on product capabilities, and influences the product roadmap through strategic collaboration.

The ideal candidate has a minimum of 3 years in a technology role, hands-on SaaS platform experience, and strong communication skills. Benefits include medical insurance, flexible PTO, and a retirement program.