- Lead the strategy, development, and delivery of product education programs
- Build capability, confidence, and readiness across commercial teams
- Develop and deliver product training programs for customer-facing teams
- Translate product features, performance data, and business priorities into training materials, presentations, and learning resources
- Create and maintain product education content, including game walkthroughs, demonstrations, videos, and launch materials
- Prepare sales teams to position, present, and discuss products with customers
- Lead training and readiness activities for new product launches
- Partner with Commercial Strategy, Product Marketing, and Sales teams to align training priorities and content
- Deliver training sessions, workshops, demonstrations, and presentations for internal and external audiences
- Support customer meetings, trade shows, and industry events through product expertise, demonstrations, training, and presentation materials
- Maintain learning resources and training platforms
- Gather feedback, measure training effectiveness, and continuously improve learning programs and content
Requirements
- 8+ years of experience in product training, sales enablement, learning and development, product marketing, or related commercial functions
- Experience within the casino gaming, gaming technology, or related industry
- Proven track record to build and deliver large-scale learning initiatives via a class room, virtually, and digitally
- Strong facilitation, presentation, and interpersonal skills
- Ability to translate complex product information into clear, engaging learning experiences
- Strong project management and cross-functional leadership skills
- Ability to travel in support of training programs, customer education, and industry events
- Experience with enablement and learning platforms such as Highspot or similar technologies preferred
- Experience supporting product launches, sales readiness, and go-to-market initiatives preferred
- Must complete mandatory background screening and regulatory approvals
- May be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities
- Must be authorized to work in the job posting location on a full-time basis without current or future visa sponsorship
Core Competencies
Demonstrates expertise in developing and delivering product education programs, with a strong focus on training effectiveness and cross-functional collaboration. Proficient in utilizing learning platforms and translating complex product information into engaging training materials.
Highest-signal resume keywords
- Product Training Development
- Sales Enablement
- Learning and Development
ATS Optimization Keywords
Hard Skills
- Product Education Programs
- Training Materials Development
- Learning Resource Maintenance
- Training Effectiveness Measurement
- Large-Scale Learning Initiatives
Soft Skills
- Interpersonal Skills
- Communication Skills
- Cross-Functional Leadership
Certifications & Qualifications
- Background Screening
- Gaming Regulatory Licenses
Industry Keywords
- Casino Gaming
- Gaming Technology
- Sales Readiness
- Go-To-Market Initiatives
Tools & Technologies
- Highspot
- Learning Platforms