Learning & Development Manager, Sales University

Equifax; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Jobtailor seeks a senior Learning and Development leader to drive the strategy, development, and execution of USIS sales training programs. You will mentor an Instructional Designer, manage end-to-end projects, and shape the Sales University roadmap across product, tools, and sales skills.

You will oversee tool renewals, budgets, and vendor relationships while collaborating with Product Marketing, HR, and Sales Operations on training and change management.

Qualifications

• Bachelor's Degree in Instructional Design, Education, HR, Business or related field.
• 7+ years of professional experience in learning and development in a corporate environment.
• At least 1 year of leading, coaching, and developing a team of learning professionals.
• Experience managing external vendor relationships, contracts, and learning budgets.
• Proficiency with Articulate 360, Rise, Storyline and Camtasia.
• Experience with Workday Learning, Smartsheet and Tableau.
• Strong knowledge of adult learning principles and instructional design best practices.
• CPTD certification is a differentiator.

Responsibilities

• Drive strategy, development, and execution of USIS training programs.
• Lead and mentor an Instructional Designer and manage end-to-end project execution.
• Develop and execute the Sales University training strategy covering product, tools, and sales skills.
• Manage renewals, licenses, access, and payments for design tools.
• Collaborate with Product Marketing, HR, and Sales Operations on training and change management.
• Review and approve training content for instructional integrity.
• Observe trainings, provide feedback, and drive program improvements.
• Lead governance to ensure brand consistency and learner experience.
• Manage external training vendor relationships, contracts, budget, and roadmap.
• Ensure LMS compliance and cross-train team members as Workday Learning content managers.
• Track projects in Smartsheet and maintain folders.
• Analyze learning data in Tableau to identify trends and gaps.
• Facilitate virtual and in-person programs as needed.

Skills

Instructional design

Team leadership

Vendor management

Change management

Adult learning

Education

Bachelor's degree in Instructional Design, Education, HR, Business

Tools

Articulate 360

Rise

Storyline

Camtasia

Workday Learning

Smartsheet

Tableau

Job description

• Drive the strategy, development, and execution of training programs tailored to the USIS sales organization
• Lead, develop, and mentor an Instructional Designer while managing project priorities and maintaining accountability for end-to-end execution
• Develop and execute the Sales University training strategy and roadmap covering product, tools, and sales skills training
• Manage design tool renewals, licenses, access permissions, and payments
• Collaborate with Product Marketing, HR, and Sales Operations & Enablement on sales training and change management
• Review and approve training content and communications for instructional integrity
• Observe instructor-led training, provide feedback, conduct focus groups, and recommend program improvements
• Lead instructional design governance to ensure brand consistency and high learner experience standards
• Manage the external sales skills training vendor relationship, contract utilization, budget, learning roadmap, and business reviews
• Ensure LMS compliance and cross-train team members as Workday Learning content managers
• Track instructional design projects in Smartsheet and maintain organized project folders weekly
• Analyze learning data in Tableau to identify trends, skill gaps, and relationships between learning and performance
• Facilitate virtual and in-person training programs as needed

Requirements

• Minimum Bachelor's Degree in Instructional Design, Education, Human Resources, Business, or a related field of study
• Minimum 7 years of professional experience in a learning and development role in a corporate environment
• Minimum 1 year of proven experience leading, coaching, and developing a team of learning professionals
• Demonstrated success managing external vendor relationships, monitoring contract utilization, and managing learning budgets
• Experience with instructional design tools such as Articulate 360, Rise, Storyline, and Camtasia
• Experience with Workday Learning, Smartsheet, and Tableau
• Deep, demonstrated knowledge of adult learning and best practices in instructional design and facilitation
• Active industry certification, such as CPTD, is a potential differentiator
• Previous experience or deep familiarity with B2B selling principles and sales-team operational/enablement challenges is a potential differentiator
• Demonstrated experience researching and leveraging modern AI tools to accelerate and optimize instructional design productivity is a potential differentiator

Core Competencies

Demonstrates expertise in developing and executing training programs tailored to sales organizations, with a strong focus on instructional design, vendor management, and data analysis. Proficient in utilizing learning management systems and instructional design tools to enhance training effectiveness and learner experience.

Highest-signal resume keywords

• Instructional Design
• Vendor Management
• Learning Management Systems (LMS)
• Data Analysis in Tableau
• Team Leadership

Hard Skills

• Instructional Design
• Adult Learning Principles
• Sales Training Development
• Project Management
• Budget Management
• Data Analysis
• Training Program Facilitation
• Content Review and Approval
• Change Management
• Learning Roadmap Development

Soft Skills

• Mentoring
• Collaboration
• Feedback Delivery
• Communication
• Coaching

Certifications & Qualifications

• CPTD

Industry Keywords

• B2B Selling Principles
• Sales Operations
• Sales Enablement
• Learning and Development
• Corporate Training

Tools & Technologies

• Articulate 360
• Rise
• Storyline
• Camtasia
• Workday Learning
• Smartsheet
• Tableau