Product Documentation Specialist - Boilers & Water Heaters

Bradford White; Middleville (MI); On-site; USD 60,000 - 75,000; Full time

Job summary

Bradford White is seeking a Technical Writer to create and maintain clear documentation for residential, commercial, and specialty water heater products. The role supports publications, document control, product standards, and illustration development.

The position requires strong writing skills, attention to detail, and the ability to manage multiple projects while collaborating with internal teams across departments. Michigan-based manufacturing backdrop and growth opportunities are emphasized.

Qualifications

• Associate’s or bachelor’s degree in Technical Communication, English, Engineering, or related field.
• A minimum of 2 years’ experience in technical writing or communications.
• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Ability to learn technical concepts and explain them clearly.
• Proficiency with Adobe Creative Cloud and Microsoft Office.
• Ability to manage multiple projects and meet deadlines.
• Strong proofreading and editing skills.
• Curiosity and willingness to learn.
• Strong analytical thinking and information-gathering skills.

Responsibilities

• Create and revise technical documents such as manuals, guides, parts lists, bulletins, diagrams, and spec sheets.
• Collaborate with internal teams to gather and produce accurate technical information.
• Review content for accuracy, consistency, and company standards.
• Assist with document revision control and release processes.
• Capture and edit product photos for documentation and marketing materials.
• Create and maintain basic illustrations, callouts, and diagrams.
• Participate in audits and testing to build product knowledge.
• Organize and maintain documentation files and supporting assets.
• Help standardize formatting, terminology, and style.
• Support continuous improvement efforts within the technical publications department.

Skills

Technical writing

Communication skills

Attention to detail

Multitasking

Adaptability

Education

Bachelor's degree or Associate's in Technical Communication, English, Engineering, or related field

Tools

Adobe Creative Cloud

Microsoft Office

Autodesk AutoCAD

Inventor

Job description

Bradford White is seeking a Technical Writer to create and maintain clear documentation for residential, commercial, and specialty water heater products. The role supports publications, document control, product standards, and illustration development.

The position requires strong writing skills, attention to detail, and the ability to manage multiple projects while collaborating with internal teams across departments. Michigan-based manufacturing backdrop and growth opportunities are emphasized.