Product Designer for Two-Sided B2B Marketplace

Exostar LLC

Herndon (VA)

Hybrid

USD 130,000 - 150,000

Full time

4 days ago

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Benefits offered by this job

Health insurance (medical, dental, and

Basic Life & AD&D insurance

EAP

Flexible Spending Accounts

401(k) matching

Flexible time off and sick leave

Job summary

Exostar LLC in Herndon, VA (hybrid, 3x/week) seeks a Product Designer to develop new product concepts for the Aerospace and Defense network. You will collaborate with a Product Manager and Engineer to run short discovery cycles, translate research into iterative designs, and use prototypes and usability testing to support product-led growth.

The role requires 6+ years of B2B SaaS design experience, a strong portfolio on two-sided marketplaces, and expertise with Figma.

Qualifications

6+ years of product design experience for B2B SaaS.
Experience designing a two-sided marketplace or network product with distinct user types on each side.
Strong user research and usability testing skills.
Proficiency with modern design and prototyping tools, including Figma.
Experience designing enterprise workflows with multiple roles, permissions, and approval steps.
Ability to work in short cycles and make design decisions with limited information.
Clear communication with product managers, engineers, and executives.

Responsibilities

Participate in customer interviews, experiments, and usability sessions, then develop an informed view of how buyers and suppliers operate today.
Map buyer and supplier journeys and associated workflows, designing the experience for each side of the network, including onboarding, supplier profiles, search, and trust signals for suppliers.
Create prototypes quickly, from low-fidelity sketches to clickable prototypes, and collaborate with a prototype engineer on coded prototypes where needed.
Plan and run usability tests with customers and translate findings into design improvements within days.
Use AI to accelerate research synthesis, prototyping, and design variations, including designing AI-enabled experiences that explain results and keep a human in the loop.
Simplify complex workflows tied to compliance, qualification, and sourcing so that new defense customers can follow them without extensive handholding.
Design low-friction product experiences that support self-service onboarding, activation, adoption, and expansion across the B2B SaaS customer lifecycle, using customer insights and behavioral data to continuously optimize product-led growth.
Design with accessibility and security expectations for a regulated environment in mind.
Follow Exostar’s design system and brand standards, and identify where the system needs to change for new products.
Prepare design materials for the gate review and hand off validated designs to product and engineering teams for scaling.