Exostar LLC is seeking a Product Designer to develop new product concepts for the Aerospace and Defense network and related opportunities. The role partners closely with a Product Manager and Engineer to run short discovery cycles, translate research into iterative designs, and use prototypes and usability testing to support product-led growth.
Location
Herndon, VA or Cincinnati, OH (Hybrid, 3x/week)
Salary
USD 130,000 - 150,000 per year. Final compensation will be determined based on factors including experience, skills, qualifications, and location.
Responsibilities
- Participate in customer interviews, experiments, and usability sessions, then develop an informed view of how buyers and suppliers operate today.
- Map buyer and supplier journeys and associated workflows, designing the experience for each side of the network, including onboarding, supplier profiles, search, and trust signals for suppliers.
- Create prototypes quickly, from low-fidelity sketches to clickable prototypes, and collaborate with a prototype engineer on coded prototypes where needed.
- Plan and run usability tests with customers and translate findings into design improvements within days.
- Use AI to accelerate research synthesis, prototyping, and design variations, including designing AI-enabled experiences that explain results and keep a human in the loop.
- Simplify complex workflows tied to compliance, qualification, and sourcing so that new defense customers can follow them without extensive handholding.
- Design low-friction product experiences that support self-service onboarding, activation, adoption, and expansion across the B2B SaaS customer lifecycle, using customer insights and behavioral data to continuously optimize product-led growth.
- Design with accessibility and security expectations for a regulated environment in mind.
- Follow Exostar’s design system and brand standards, and identify where the system needs to change for new products.
- Prepare design materials for the gate review and hand off validated designs to product and engineering teams for scaling.
Requirements
- 6+ years of product design experience for B2B SaaS, with a portfolio showing end-to-end work on complex products.
- Experience designing a two-sided marketplace or network product with distinct user types on each side.
- Strong user research and usability testing skills.
- Proficiency with modern design and prototyping tools, including Figma.
- Experience designing enterprise workflows with multiple roles, permissions, and approval steps.
- Ability to work in short cycles and make design decisions with limited information.
- Clear communication with product managers, engineers, and executives.
Preferred Experience
- Experience with enterprise workflow products such as supply chain systems for sourcing, procurement, supplier management, order and shipment management, demand planning, or supply chain visibility.
- Experience in compliance, security, or other regulated product environments.
- Familiarity with WCAG accessibility standards.
- Experience building or extending a design system.
Technologies
Figma, WCAG
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance
- EAP
- Flexible Spending Accounts
- 401(k) matching
- Flexible time off and sick leave
Personal Attributes
- Curiosity about how customers work and comfort spending time with customers.
- Willingness to discard work when testing shows it is incorrect.
- Collaborative approach and ease working closely with a small team.
- Direct communication about trade-offs between speed and polish.