Product Counsel - Genesys Cloud

Genesys; Orlando (FL); On-site; USD 156,000 - 291,000; Full time

Job summary

A leading company is seeking a Product Counsel for its Cloud division. The role involves identifying product risks and managing strategies throughout the product life cycle. Ideal candidates will have a legal background, particularly in software or telecommunications, and experience in product counseling. This position offers a competitive salary and various benefits, including flexible work schedules and career development opportunities.

Benefits

Medical, Dental, and Vision Insurance

Flexible work schedules and work from home opportunities

Development and career growth opportunities

Open Time Off in addition to 10 paid holidays

401(k) matching program

Adoption Assistance

Fertility treatments

Qualifications

• 3+ years of experience in product counseling.
• Background in computer software or telecommunications preferred.

Responsibilities

• Identify product risks and formulate management strategy.
• Assist in legal review of open source and AI clauses.

Skills

Communication

Collaboration

Education

J.D. from an accredited U.S. law school

Tools

Artificial Intelligence Governance

Job description

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Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Product Counsel is primarily responsible for identifying product risks and formulating management strategy from all phases of the product life cycle from conception, development, launch, distribution, and end-of-life.

Key Responsibilities:

• Develop a full understanding of the product & services offered in the Genesys Cloud division.
• Identify product risks and formulate a management strategy.
• Attend Product Management meetings, roadmap planning, project management meetings and external trade shows as needed.
• Assist Contracting Attorneys with legal review of open source and AI clauses.
• Draft and maintain policies and procedures on AI Governance
• Assist in other substantive duties and special projects as requested by the Deputy General Counsel of IP and Product.
  
  

Minimum Requirements:

• J.D. from an accredited U.S. law school required.
• Licensed in good standing to practice law in at least one U.S. state.
• Background in computer software or telecommunications strongly preferred.
• Functional knowledge of regulatory issues, marketing laws, privacy and cybersecurity, conducting freedom to operate analysis and/or intellectual property desired.
• Knowledge of Artificial Intelligence Governance
• 3+ years of experience in product counseling.
  
  

Desirable Skills:

• Communicates regularly with colleagues, management, and outside counsel.
• Ability to function as an integral part of the legal team, development groups, company divisions, and individually.
• Ability to work collaboratively with a diverse set of personalities and cultures.
• Legally eligible to work in the U.S.
  
  

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$156,600.00 - $290,800.00

Benefits:

• Medical, Dental, and Vision Insurance.
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments
  
  

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to [e-mail]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  IT Services and IT Consulting and Software Development

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