Monthly Pay: $4,441 - $6,000 USD per month
Summary
Each shift begins with the open product catalog update queue, where submitted item changes, supplier details, and internal tickets await review. The Product Catalog Specialist validates item attributes, images, categories, and availability details so online shoppers can find accurate listings and teams can maintain a dependable storefront. This temporary role sits within the product management team and works under a product catalog manager. Throughout the day, the specialist coordinates with merchandising, ecommerce operations, supplier contacts, and product managers to resolve catalog questions. This fully remote position is based in Colorado, United States, and is performed work from home. The role requires a 40-hour weekly commitment. Working days and shift times may vary.
Job Responsibilities
- Review the product catalog queue, shared inbox, and internal tickets to identify requested item additions, updates, removals, category changes, and image replacements.
- Compare submitted item details with approved supplier materials and internal source information, checking titles, descriptions, attributes, variants, identifiers, categories, and availability fields.
- Enter approved updates in a product catalog management system such as Akeneo while following established naming, taxonomy, and attribute standards.
- Assign products to appropriate online categories, confirm searchable attributes, and flag duplicate or incomplete listings before publication.
- Check image links, item variations, and key shopper-facing details to help ensure listings display consistently across the online store.
- Maintain clear notes within each ticket, including the source reviewed, updates completed, questions raised, and next action needed.
- Follow up with supplier contacts, merchandising partners, or product managers when submitted details are missing, inconsistent, or unclear.
- Escalate category conflicts, repeated duplicate items, system access issues, and unresolved item questions to the product catalog manager.
- Use a project management system such as Jira to track assigned catalog work, status changes, dependencies, and handoffs with partner teams.
- Meet quality expectations through accuracy, timely turnaround, complete notes, and appropriate follow-up on every catalog request.
Qualifications
- High school diploma or equivalent.
- About 1-2 years of experience supporting online product catalogs, merchandising operations, retail operations, or similar detail-focused work preferred.
- Familiarity with product attributes, categories, variations, identifiers, taxonomy structures, and shopper-facing listing details.
- Experience using a product catalog management system such as Akeneo or a similar catalog platform preferred.
- Ability to compare source materials carefully and recognize missing, duplicate, conflicting, or incomplete item details.
- Comfort working with product images, digital assets, and structured item fields in an online retail environment.
- Clear written communication for documenting updates, asking focused questions, and coordinating with supplier contacts and internal partners.
- Reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote work supporting online catalog operations from a home workspace.
- Structured onboarding and training on the product catalog management system such as Akeneo and established catalog standards.
- Regular check-ins with the product catalog manager for priorities, questions, and work review.
- Opportunities to build catalog taxonomy, digital asset review, item attribute, and online merchandising skills.
Benefits
- Benefits include health coverage, paid leave, a 401(k), maternity leave, and stipends.