Monthly Pay: $3,537 - $5,204 USD per month
Summary
Accurate product details, consistent category placement, and complete update notes are how good work is judged in this role. The Product Listing Coordinator organizes product listing updates so online store shoppers can find clear, current information and make informed purchasing decisions. Sitting within the product operations team, this coordinator works under a product operations lead and collaborates with merchandising, online retail, supplier, and customer support contacts. This fully remote, work from home position is based in Pennsylvania, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.
Job Responsibilities
- Receive product listing requests through a shared queue, email, and assigned tasks, then confirm the requested change and needed source details.
- Review supplied titles, descriptions, images, categories, product attributes, availability details, and identifiers for completeness before updates begin.
- Enter and maintain approved listing details in a product information management system such as Salsify, following established naming, category, and attribute standards.
- Coordinate publishing readiness across an ecommerce platform such as BigCommerce and a marketplace feed tool such as Google Merchant Center.
- Use a spreadsheets and data entry tool such as Airtable to track request status, missing details, review outcomes, and completion dates.
- Compare live online store listings with approved source details and flag mismatches, duplicate entries, missing images, or incorrect category placement.
- Route unclear product details to merchandising contacts and elevate recurring system or feed issues to the product operations lead.
- Follow up with suppliers, merchandising contacts, or internal requesters when required details are incomplete, inconsistent, or delayed.
- Organize assigned work in a project management platform such as Asana, updating task ownership, priorities, dependencies, and status notes.
- Review dashboard trends in a business intelligence platform such as Microsoft Power BI and share observations about listing completeness or publishing exceptions.
- Maintain complete notes for every request; quality is judged by accuracy, turnaround, complete notes, and timely follow-up.
Qualifications
- High school diploma or equivalent.
- About 1-2 years of related experience in online retail coordination, product information support, or catalog maintenance preferred.
- Familiarity with product attributes, category structures, item identifiers, online store listings, and marketplace publishing practices.
- Experience using a product information management system such as Salsify or similar system preferred.
- Ability to review supplied product details carefully, identify inconsistencies, and apply established listing standards.
- Working knowledge of an ecommerce platform such as BigCommerce, a marketplace feed tool such as Google Merchant Center, or similar platforms preferred.
- Ability to use a spreadsheets and data entry tool such as Airtable and a business intelligence platform such as Microsoft Power BI for tracking and review.
- Clear written and verbal communication for coordinating updates with merchandising, suppliers, and internal teams.
- Reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote work supporting online retail product operations.
- Structured onboarding and training on Salsify, BigCommerce, Airtable, Asana, Google Merchant Center, and Microsoft Power BI.
- Regular check-ins with the product operations lead to review priorities, questions, and work quality.
- Opportunity to build skills in retail analytics, marketplace publishing, product ownership, and online store coordination.
- Health coverage, paid leave, a 401(k), maternity leave, and bonus opportunities.