Product Analyst I - Drive Next-Gen Customer Experience

WORLDPAY, LLC; Cincinnati (OH); On-site; USD 79,000 - 117,000; Full time

Job summary

WORLDPAY, LLC is seeking a Product Analyst I to join the MPX & Product Enablement team. You will translate business problems into features, prioritize the backlog, and collaborate with stakeholders and trains to deliver value across the customer servicing experience.

You will help define acceptance criteria, review demos, and participate in PI planning across multiple teams to drive market-ready product improvements.

Qualifications

• Understanding of business analysis, planning, development and management.
• Excellent verbal and written communication to technical and non-technical audiences.
• Proficiency in problem solving and time management with multiple deadlines.

Responsibilities

• Work with Product Managers to understand business problems and convert them into Features in SAFe Agile Service Excellence Train.
• Articulate product vision and features clearly to stakeholders and development teams.
• Prioritize and manage Feature backlog and train backlog based on value data metrics.
• Establish feature acceptance criteria and refine features with Stakeholders and teams.
• Review demos to ensure product changes meet acceptance criteria.
• Create PI release plans with input from stakeholders and run support teams.

Skills

Business analysis

Planning

Stakeholder management

Communication

Problem solving

Time management

Agile / SAFe

Job description

WORLDPAY, LLC is seeking a Product Analyst I to join the MPX & Product Enablement team. You will translate business problems into features, prioritize the backlog, and collaborate with stakeholders and trains to deliver value across the customer servicing experience.

You will help define acceptance criteria, review demos, and participate in PI planning across multiple teams to drive market-ready product improvements.