Producer Licensing & Relations Coordinator

DUAL North America, Inc.; Northern, San Diego (KY, CA); Hybrid; USD 60,000 - 65,000; Full time

Job summary

DUAL North America, Inc. is seeking a Producer Relations Administrator to support the Underwriting department in a hybrid San Diego setting.

You will help onboard and manage relationships with brokers and agents, maintain producer data, and assist with licensing and compliance tasks. You will work under the VP of Operations/Centralized Licensing, coordinating licensing actions, ensuring regulatory adherence, and delivering excellent service to our partners.

Qualifications

• Bachelor’s degree preferred.
• 0–3 years of related experience.
• Knowledge of insurance industry and/or related compliance.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience in Salesforce preferred.

Responsibilities

• Maintains compliance for Agency & Producer insurance licenses in all applicable states.
• Manages licenses for Agency and Individual Producers (E&O, P&C, Surplus Lines, Personal Lines).
• Reviews applications for licensing compliance with company and state requirements.
• Coordinates appointments, terminations, renewals for all licenses.
• Collaborates with Agencies/Producers to resolve licensing issues.
• Maintains licensure databases and licensing compliance reporting.
• Advises Agencies/Producers on upcoming licensure expiration dates.

Skills

Communication skills

Client-facing

Detail-oriented

Microsoft Office

Education

Bachelor’s degree preferred

Tools

Salesforce

AIM

IMS

InsuranceNow

Job description

DUAL North America, Inc. is seeking a Producer Relations Administrator to support the Underwriting department in a hybrid San Diego setting.

You will help onboard and manage relationships with brokers and agents, maintain producer data, and assist with licensing and compliance tasks. You will work under the VP of Operations/Centralized Licensing, coordinating licensing actions, ensuring regulatory adherence, and delivering excellent service to our partners.