Produce Experience & Customer Service Pro

Kroger; Roanoke (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger in Roanoke, VA is seeking a Retail Team Member to deliver outstanding customer service and maintain a safe, clean store environment. You will support department managers in achieving sales goals, greet customers, answer questions about products, and help keep shelves stocked and organized.

The role emphasizes friendly interactions, knowledge of products, and adherence to safety and quality standards.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important and appreciated by answering product questions.
• Gain knowledge of products in the department and respond to questions with suggestions.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to ensure customers get what they want.
• Prepare, package, label and inventory department merchandise.
• Review and inspect products for quality and freshness; take appropriate action.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.

Skills

Stress management

Effective communication

Basic math

Second language

Education

Food handlers permit

Job description

Kroger in Roanoke, VA is seeking a Retail Team Member to deliver outstanding customer service and maintain a safe, clean store environment. You will support department managers in achieving sales goals, greet customers, answer questions about products, and help keep shelves stocked and organized.

The role emphasizes friendly interactions, knowledge of products, and adherence to safety and quality standards.