Produce Experience Specialist

Kroger; Mechanicsville (VA); On-site; USD 24,000 - 36,000; Full time

Job summary

Kroger in Mechanicsville, VA is hiring for a role focused on delivering outstanding customer service in a fast-paced environment. You will support the department manager to meet sales goals, maintain safe, clean spaces, and uphold the company’s Customer 1st strategy and core values.

Responsibilities include assisting customers, stocking and labeling merchandise, communicating effectively, handling stressful situations, and ensuring food-handling standards are followed.

Qualifications

• Ability to handle stressful situations and maintain composure under pressure.
• Effective communication with customers and team members.
• Knowledge of basic math (counting and simple transactions).
• Current food handlers permit preferred upon employment.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist, and appreciate customers.
• Promote store brands and provide product recommendations.
• Create a welcoming environment and answer questions about products.
• Maintain knowledge of products, stock, label, and inventory department merchandise.
• Ensure produce, cases, and coolers meet temperature standards and cleanliness.
• Assist with stocking, labeling, and inventory, and report discrepancies to management.
• Support safety programs and report hazards or unsafe conditions.
• Handle high-paced, sometimes stressful situations with professionalism.

Skills

Customer service

Communication skills

Stress management

Teamwork

Conflict resolution

Honesty & integrity

Safety awareness

Job description

Kroger in Mechanicsville, VA is hiring for a role focused on delivering outstanding customer service in a fast-paced environment. You will support the department manager to meet sales goals, maintain safe, clean spaces, and uphold the company’s Customer 1st strategy and core values.

Responsibilities include assisting customers, stocking and labeling merchandise, communicating effectively, handling stressful situations, and ensuring food-handling standards are followed.