Produce Experience Specialist

Kroger; Christiansburg (VA); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Kroger in Virginia is seeking a customer-focused team member to help create an outstanding shopping experience. You will assist the department manager in achieving sales goals and maintaining high quality standards while embracing the Customer 1st strategy.

The role emphasizes friendly service, product knowledge, and teamwork in a fast-paced store environment. Training will cover safety, accuracy in labeling, and inventory, with opportunities for growth within the Kroger family.

Qualifications

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit once employed

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions
• Adequately prepare, package, label and inventory merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures
• Practice preventive maintenance by inspecting equipment and notify appropriate manager
• Notify management of customer or employee accidents
• Report all safety risks or issues, including robbery, theft or fraud to store management
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Stress management

Effective communication

Basic math

Food handler permit

Job description

Kroger in Virginia is seeking a customer-focused team member to help create an outstanding shopping experience. You will assist the department manager in achieving sales goals and maintaining high quality standards while embracing the Customer 1st strategy.

The role emphasizes friendly service, product knowledge, and teamwork in a fast-paced store environment. Training will cover safety, accuracy in labeling, and inventory, with opportunities for growth within the Kroger family.