Customer Experience Lead & Department Coach

Kroger; Roanoke (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger in Roanoke, AL is seeking a dedicated team member to create an outstanding customer experience through friendly, informative service. You will assist customers, maintain a clean and welcoming environment, stock shelves and ensure product freshness, while supporting department goals and safety standards.

Ideal candidates will have strong communication and basic math skills, a current food handler permit, and a high school diploma or equivalent.

Qualifications

• Current food handlers permit required upon employment.
• Excellent communication and customer service skills.
• Basic math proficiency for transactions and stocking.

Responsibilities

• Assist customers by answering questions and offering product information.
• Maintain a welcoming store environment and promote customer satisfaction.
• Stock, label, and inventory department merchandise; monitor stock levels.
• Ensure food safety and proper temperatures where applicable.

Skills

Effective communication skills

Knowledge of basic math

Retail experience

Second language

Education

High school diploma or equivalent

Job description

Kroger in Roanoke, AL is seeking a dedicated team member to create an outstanding customer experience through friendly, informative service. You will assist customers, maintain a clean and welcoming environment, stock shelves and ensure product freshness, while supporting department goals and safety standards.

Ideal candidates will have strong communication and basic math skills, a current food handler permit, and a high school diploma or equivalent.