Procurement Operations Specialist - Hybrid (Coupa & P2P)

SMBC; Charlotte (NC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

SMBC is seeking a Procurement Operations Specialist in Charlotte, NC, to drive Procure-to-Pay activities, validate requisitions, and support POs with internal stakeholders and suppliers. The role emphasizes catalog maintenance, policy guidance, and process improvement within a centralized procurement function.

The ideal candidate has 2–5 years of related experience, strong Coupa/ServiceNow/Fieldglass knowledge, and a BA/BS or equivalent experience. This 18-month project uses a hybrid work model.

Qualifications

• Functional knowledge of procure-to-pay processes and related technologies.
• Experience creating and supporting requisitions and purchase orders.
• Ability to interpret contracts and reflect terms in requisitions.
• Experience supporting contracts through drafting, review, and execution.
• Ability to build relationships and promote procurement technology adoption.

Responsibilities

• Review and validate new purchase requisitions.
• Assist with purchase orders and supplier inquiries.
• Support resolution of requisition, PO, and invoice issues.
• Facilitate contract requests through Coupa workflows.
• Maintain catalogs and ensure accuracy.
• Drive continuous improvement across Procure-to-Pay lifecycle.

Skills

Procure-to-Pay Knowledge

Requisition & Order Management

Contract Literacy

Contract Lifecycle Management

Relationship Management

Procurement Technology

Education

High School Diploma or Equivalent

BA / BS preferred

Tools

Coupa

Service Now

Fieldglass

Job description

SMBC is seeking a Procurement Operations Specialist in Charlotte, NC, to drive Procure-to-Pay activities, validate requisitions, and support POs with internal stakeholders and suppliers. The role emphasizes catalog maintenance, policy guidance, and process improvement within a centralized procurement function.

The ideal candidate has 2–5 years of related experience, strong Coupa/ServiceNow/Fieldglass knowledge, and a BA/BS or equivalent experience. This 18-month project uses a hybrid work model.