Procurement Customer Service Representative

Adecco US, Inc.; De Soto (KS); On-site; USD 71,635,000 - 85,962,000; Full time

Benefits offered by this job

Aspire Academy

Weekly paycheck

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401K plan

Job summary

Adecco US, Inc. is seeking a Procurement Customer Service Representative in De Soto, KS. Join a team that supports customers through procurement activities, forecasts, and vendor coordination.

You will manage purchase orders, supplier relations, and KPI reporting, while ensuring timely delivery and cost efficiency. Competitive hourly pay with full benefits and upskilling opportunities through Aspire Academy.

Qualifications

• High school diploma or equivalent; a related bachelor’s degree is preferred.
• 1+ years of procurement experience preferred.
• CPM certification preferred.
• Excellent customer service and communication skills.
• Ability to learn ERP and inventory management systems.

Responsibilities

• Perform procurement activities to meet current and anticipated demand in line with purchasing strategies.
• Review and approve inventory forecasts and daily replenishment recommendations.
• Assess orders for expediting or de-expediting to optimize delivery.
• Place purchase requisitions and vendor purchase orders.
• Research and recommend vendors and items meeting specs, pricing, and delivery standards.
• Monitor quality and timeliness of supplied products; coordinate returns or replacements.
• Negotiate and coordinate vendor returns for aging or excess inventory.
• Follow up on purchase orders with vendors and communicate status to customers.
• Maintain relationships with suppliers and assigned customers.
• Research and resolve payables conformance with suppliers.
• Identify opportunities for customer cost savings and KPI reporting.

Skills

Procurement experience

Customer service

Vendor negotiation

Attention to detail

Education

High school diploma or equivalent

Bachelor’s degree in Business/Finance or related field (preferred)

Tools

ERP software

MS Office

Inventory management systems

Job description

Adecco is currently assisting a local Customer in their search for an Procurement Customer Service Representative in De Soto, KS! This is a great opportunity to further your existing skills for our Procurement Customer Service Representative while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!

Perks

Shift : Monday - Friday 8:0am -4:30pm

Weekly paycheck

Pay: $25.00 - $ 30.00HR

Access to Adecco’s Aspire Academy (https://www.adeccousa.com/about-adecco-staffing/adecco-programs-partnerships/aspire-academy/) with thousands of free upskilling courses

Responsibilities

• Perform procurement activities to ensure the customer’s current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with purchasing strategies.

• Review and approve assigned inventory forecasts produced by inventory management or other Enterprise Resource Planning application.

• Review and approve daily replenishment recommendations produced by inventory management or other Enterprise Resource Planning application.

• Assess existing orders to determine action for expediting or de-expediting for optimal delivery.

• Place purchase requisitions and vendor purchase orders.

• Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards.

• Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items.

• Negotiate and coordinate vendor returns for aging, expired, or excess inventory; coordinate other liquidation activities as required.

• Follow-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers.

• Communicate with vendors to resolve problems with timeliness and product quality.

• Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers.

• Research and resolve account payables nonconformance with suppliers.

• Identify opportunities for and document customer cost savings.

• Produce customer KPI measurement data.

• Follow all customer Standard Operating Procedures.

• Adhere to LEAN operating practices; ensure worksite is professional, clean and neat at all times.

• Perform other duties as assigned.

Requirements

• High school diploma or equivalent. Bachelor’s degree in a related field (e.g., Business, Finance, etc.) preferred.

• 1+ years of experience in the field of Procurement preferred.

• CPM certification preferred.

• Excellent customer service.

• Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications.

• Mathematical aptitude for basic calculations.

• Self-starter with the ability to work independently.

• Strong attention to detail and accuracy.

• Demonstrated strong attention to detail, organizational and execution skills.

• Proficiency with MS-Office products.

• Strong verbal and written communication skills.

Pay Details

$25.00 to $30.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.