Processing Assistant IV 118002441

Cumberland County; Fayetteville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Cumberland County Department of Public Health is seeking a clerical assistant to support WIC program services in Fayetteville, NC. Responsibilities include reviewing eligibility, explaining program rules, and helping participants activate their e-WIC card at local vendors.

The role may require travel to different sites; a high school diploma and office experience are expected, with degree validation as needed. Public health environment; equal opportunity employer.

Qualifications

• Two years of office assistant/secretarial experience or equivalent.
• Proficiency with standard office software and data entry.

Responsibilities

• Review eligibility criteria, residence, category, income and medical/nutritional risk.
• Explain program purpose, rules, income guidelines and need for medical eligibility.
• Issue e-WIC Food Benefits Card and demonstrate activation and usage at vendors.
• Assist applicants with the Voter Registration Application.
• May travel to different site locations as needed for daily staffing.

Skills

Data entry

Computer literacy

Office procedures

Education

High school diploma or equivalent

Job description

The primary purpose of the position is to provide clerical support in implementing WIC Program services.

Duties for this position include, but are not limited to:

• Review eligibility criteria, residence, category, income and medical/nutritional risk
• Explain program purpose, rules, income guidelines and need for medical eligibility to participants
• Issue e-WIC Food Benefits Card and explain to clients how to activate and use the card at the local WIC approved vendors
• Offer and provide assistance with the Voter Registration Application

This position may need to travel to different site locations as needed to meet daily staffing needs.

Employee is subject to be called upon anytime to help the agency respond to a public health emergency which may include, but is not limited to, outbreak investigations, staffing mass dispensing or immunization clinics, providing disaster relief, or other incidents (man-made or natural and intentional or non-intentional) as they arise, or any public health response requested by the Health Director.

Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.

Management Preferences:

• Proficient in the use of computers and data entry

Degrees must be received from appropriately accredited universities.

Applicants who have obtained their education outside of the U.S. and its territories must have their academic degrees validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S. The National Association of Credential Evaluation Services (NACES) is a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://naces.org

High School and/or college transcripts, relevant certifications/licensures and verification of equivalent degree, if applicable, may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Public Health Human Resources, 1235 Ramsey Street, Fayetteville, NC 28301. If selected for the position, a formal transcript will be required within 30 days of hire.

• Significant knowledge of office or work unit procedures, methods and practices.
• Significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials. Significant knowledge of accounting procedures, mathematics and their application in the work environment.
• Ability to learn and independently apply laws and departmental rules and regulations covering programs and services.
• Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations.
• Ability to apply a variety of work-related formulas or mathematical calculations.
• Ability to record, compile, summarize and perform basic analysis of data.
• Ability to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature.
• May require ability to supervise and coordinate the work of other staff, student workers or volunteers.

Must have or obtain and maintain a valid North Carolina driver's license with an acceptable driving record. Background check and negative drug test are required.

Inquiries about this job posting should be directed to Department of Public Health Human Resources.

The Cumberland County Department of Public Health (CCDPH) is an Equal Opportunity Employer. CCDPH complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. CCDPH does not exclude people or treat them differently because of race, color, national origin, age, disability or sex. For more information, please click here.