Medical Office Assistant I*

Orange-County,-Nc; North Carolina; On-site; USD 21,000 - 28,000; Full time

Job summary

The Orange County Health Department is recruiting a Medical Office Assistant to support the Health Clinic by handling appointment scheduling, patient check-in/out, chart preparation, and front-desk duties. This role emphasizes accurate records management and efficient patient flow.

Applicants must be bilingual in Spanish/English, have strong customer service skills, and be prepared for a background check. This position is based in Orange County and requires in-office work.

Qualifications

• High School Diploma or GED plus 1 year of work experience in a medical/dental office or direct customer service.
• Bilingual Spanish/English required.
• Background check required and not flatly waived.

Responsibilities

• Schedule patient appointments and manage calendar.
• Check patients in and out and prepare patient charts.
• Answer phones, scan documents, and prepare Release of Information requests.

Skills

Bilingual Spanish/English

Customer service in an office setting

Education

High School Diploma or GED

Job description

The Orange County Health Department has an opening for a Medical Office Assistant.

The work involves responsibility for assisting individuals and families who are recipients of health services and providing administrative support to the Health Clinic of the Orange County Health Department. Typical work functions include, but are not limited to, scheduling patient appointments, checking patients in and out, preparing patient charts, answeringphones,scanningdocumentsandpreparingReleaseofInformationrequests.

Work is performed under the general supervision of the Patient Accounts Manager with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures in the performance of duties, both in terms of planning and accomplishing work, and in making decisions regarding needs and requests. Supervision is not a responsibility of this class. Does related work as required.

Our goal is to be a diverse workforce that is representative, at all job levels, of the residents we serve. Each position is a key contributor to the work in the department to address systemic racial inequities and prevent discrimination on the basis of race, age, color, disability, national origin, or sex. This work requires us to confront inequities of the past, reveal inequities of the present and develop effective strategies to move all of us towards an equitable future for all people in Orange County.

* Background Check is required.

Must be bilingual in Spanish/English.

Note: the hiring range is on this posting NOT on the job specification.

MINIMUM QUALIFICATIONS

Possession of High School Diploma or a General Educational Development (GED) test equivalency AND one (1) year of work experience in a medical/dental office and/or providing direct customer service in an office setting.

Must be bilingual in Spanish/English.

SPECIAL REQUIREMENTS

Possession of or ability to readily obtain a valid Driver License issued by the State of North Carolina for the type of vehicle or equipment operated.

All offers of employment are conditional upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.

The possession of or the ability to obtain a Notary certification within 6 (six) months of hire.

Orange County is an Equal Opportunity and Affiliated Action Employer