Process Writer & Publications Specialist

AssistRx; Town of Florida (NY); On-site; USD 75,451,000 - 94,313,000; Full time

Job summary

AssistRx in the United States is seeking a Publications Coordinator to serve as a shared resource across Patient Support Solutions programs. You will coordinate publications, procedures, and resources for ongoing and future initiatives, working with design sessions and cross-functional teams.

The role requires an associate degree with 1–2 years of related experience, proficiency in Microsoft Office (SharePoint, OneDrive, Word, Excel, PowerPoint, Outlook), and strong customer service skills.

Qualifications

• Associate degree and 1–2 years of related experience.
• In-depth knowledge of pharmaceutical hub procedures, including financial assistance programs.
• Familiarity with regulations surrounding different health insurance types (Medicare, Commercial, Reimbursement plans, Other Government, etc.).
• Proficient experience with Microsoft Office applications: SharePoint, OneDrive, Word, Excel, PowerPoint, and Microsoft Outlook, which includes the ability to create, modify, edit and send documents, spreadsheets and emails.

Responsibilities

• Availability to consult in design sessions for onboarding programs.
• Collaborate with colleagues and clients regarding process efficiencies.
• Work closely with Learning and Development to assist with training materials.
• Create and maintain company templates.
• Lead resource in the creation and maintenance of company publications.
• Work Instructions and SOPs.
• Content Matrix creation and maintenance.

Skills

Customer service

Multi-tasking

Communication

Education

Associate degree

Tools

Microsoft Office

SharePoint

OneDrive

Job description

AssistRx in the United States is seeking a Publications Coordinator to serve as a shared resource across Patient Support Solutions programs. You will coordinate publications, procedures, and resources for ongoing and future initiatives, working with design sessions and cross-functional teams.

The role requires an associate degree with 1–2 years of related experience, proficiency in Microsoft Office (SharePoint, OneDrive, Word, Excel, PowerPoint, Outlook), and strong customer service skills.